Fireside Chat - Bonus Episode for Fans

Behind the Scenes at Credentialing Chronicles

This week, we’re pulling back the curtain with a special retreat recap! 

Shannen and Nyleen sat down after their Credentialing Chronicles getaway to share:
✨ The big news — we’re headed to NAMSS in the big pink tent!
✨ How YOU can record live with us (no prep needed — just fun prompts).
✨ The power of MSP voices and why your stories matter.
✨ Our ask: more engagement, shares, and feedback to help this community grow.
✨ And yes… tales of waterfalls, trail mix, and lots of brainstorming.

This one’s for our loyal listeners, our fellow MSPs, and everyone who’s been asking, “How can I be part of the podcast?”

Hit play, stay credentialed, and we’ll see you at NAMSS! 💕

Sign up here!

https://calendly.com/credentialing-credentialingchronicles/10

Transcript

Hey, welcome back to credentialing Chronicles.

Nyleen (00:05.849)
Hey Shannon, how are you?

Shannen Reyes (00:08.645)
I'm good, how are you doing gorgeous?

Nyleen (00:11.214)
Good, you know, I think we need to do this little extra drop for our fans and our listeners, our Laura listeners. So yes, we can talk a little bit about our fun retreat. I'm sure y'all have seen our latest posts and our updated pictures that we had. So we wanted to do this a little bit for our listeners and a little bit for ourselves and for our careers. And so we took a week and spent some time with each other with Credential and Chronicle. And so.

Shannen Reyes (00:17.886)
I'm excited.

Nyleen (00:40.333)
I don't know how hard to talk about it little bit.

Shannen Reyes (00:40.958)
Yeah, let's talk about it. So right now I'm currently in Washington State and as you know we're a little on the cooler side and Nylene is down in Georgia and they're a little on the hotter side. So Nylene jumped on a plane and came all the way up to Washington. Nylene, how was it? Was it a good flight? We have to post when you got there. We have to post that.

Nyleen (01:01.154)
Mmm. it was great.

Yes, yes, I'm so excited to get to see you again after a year and I know we get to see each other virtually, but it was really nice. And so our main purpose, right? We wanted to do a content retreat. We wanted to grow our brand and we wanted to make sure that we have everything that we need to deliver to you all. And so.

Shannen Reyes (01:19.58)
Yes, definitely.

Nyleen (01:27.179)
We want to let our listeners know a little bit of what we did and what's going on. What do you think? What was the big news that we worked on?

Shannen Reyes (01:36.9)
Yeah, definitely. So one of the big things that we worked on was our NAMS. Plan of Action, Release, Content, Crazy, Crazy, Crazy. Because, you know, as you know, credentialing Chronicles will be at NAMS in the big pink tent, the big pink tent. Right now, Lailene!

Nyleen (02:01.633)
Yes, yes, that's so fun. I can't wait. That is such a big deal. Big milestone for us just to get to talk to our fellow MSPs and spend some time. So please, if you will be attending NAMS, not only will you have an opportunity to hang out with us, but you're going to be able to record with us and we want you guys.

Shannen Reyes (02:07.462)
I can't wait.

Shannen Reyes (02:24.35)
Yes, recording with us.

Nyleen (02:26.807)
to be part of the tea and you don't have to come up with ideas. if it's not something you want to talk about, we got 150 questions ready for you. Yes, stress free and you don't have to talk about your current employer. You can talk about somebody else's job. Don't matter, they'll need you helping us out.

Shannen Reyes (02:33.202)
This is stress free. Stress free.

Dress Free.

Shannen Reyes (02:44.808)
But really, really let's tell them, Nailene, it's not really even like that. You don't even have to think about what to talk about. You're gonna sign up. You're gonna come into our luxurious booth, okay? Beautiful area for you. Come get you some water. Come get your little, your amazing treats that we have for you guys. You don't even know what we have prepared for you. And then when your time to record is, you just literally pick, boop.

Nyleen (02:58.953)
Mm-hmm.

Shannen Reyes (03:12.828)
the prompt from the bowl, beautiful, gorgeous bowl. And so then you just pick it and it says, how many years have you been in the medical staff services professional? I've been doing this 10 years. I love it. I go to work every day. I started a consulting company. I do this. You know, just let us know, like whatever you want to disclose. And then you pick another one. I mean, very five minutes. You pick three prompts. We're going to talk about it. And it's really because we get a lot of comments.

Nyleen (03:33.75)
Mm-hmm.

Shannen Reyes (03:42.705)
We get a lot of direct messages that say, how do we get on it? Do you want to hear from real people? And we say, yes, but we can't do episodes with everybody. So this is a way, and we're going to release them independently. We're going to hashtag you. We're going to really make it all about you when we release it. Right, Nellie?

Nyleen (03:59.818)
Yes, yes. So we're going to tag you on it. We want you to help us grow as well. And we want to engage as many listeners, as many doctors, as many whatever. And speaking of doctors, I will tell you I'm so proud that we were able to get some sponsors for our booth, right? We're going to be promoting them. So we got a beautiful doctor that decided to promote us and donate so we can have

Shannen Reyes (04:06.194)
Yes.

Shannen Reyes (04:17.518)
Yes. Yes.

Shannen Reyes (04:29.448)
The booth.

Nyleen (04:29.512)
the booth and have all this fun stuff to give you guys and share with you guys to just know that doctors do appreciate what we do as MSPs and want to promote us. And we see you, we hear you, we've had so many doctors reach out to us and we're so excited. So you're making a difference and we're so excited. so

Shannen Reyes (04:33.245)
Yes.

Shannen Reyes (04:38.6)
Yes.

Shannen Reyes (04:46.373)
So many.

Shannen Reyes (04:50.813)
Yes.

Nyleen (04:53.268)
I'm glad that we had this little retreat in the woods. We got to climb some mountains and see some waterfalls, right?

Shannen Reyes (04:56.966)
Yes. Yes. Get through some obstacles together. know, we, and then once we hike to the topity-tippity top of the waterfall, we just sat there and ate some trail mix together. Talked about what we were going to do for credentialing chronicles. I mean, it's really what overtakes the mind, right?

Nyleen (05:16.619)
Mm hmm. So what we need from you guys is we need engagement. It's all free. This is we're not asking for money. We're not asking you to sign up. We're not there yet. We're not there yet. What we do want is your honest feedback. I've been getting feedback from like my close friends and I know that they're going to give me feedback anyway, but we actually can't get better without you making us better. So

Shannen Reyes (05:20.796)
Yes. Free and it's free. This is free. We're not asking for nothing. Yeah.

Nothing.

Shannen Reyes (05:36.317)
Yes.

Shannen Reyes (05:44.454)
Yes, say it again.

Nyleen (05:45.949)
We need your engagement. We want you guys to like us on LinkedIn. Follow our crazy TikTok posts. Like, tell us what you want to hear. Keep sharing your crazy stories. So let's go ahead and work on that as a team. If y'all can help us, we're going to drop our LinkedIn credential in Chronicles. If you signed up on our website to get the newsletter, please check your spam.

Shannen Reyes (05:57.086)
Mm-hmm.

Yep.

Nyleen (06:15.947)
So those marketing emails, they go to your spam. But in those emails is a direct link to our media pages. So we need you guys to help us out and sign up that way. So if you can just take 30 seconds right now and sign up, follow, like, share a post, we would really appreciate it.

Shannen Reyes (06:17.018)
Exactly.

Shannen Reyes (06:24.072)
Yeah.

Shannen Reyes (06:36.466)
comment, you know, and again, we're not marketers, you know, we're not podcast people.

Nyleen (06:44.116)
We're workers.

Shannen Reyes (06:45.478)
Yeah, we're MSPs like you and we just said, hey, there needs to be an interesting, lively, true crime podcast because there's so much true crime in the credentialing world that we're seeing every day. And so we just really wanted to have a platform that we could talk about this and then our PSAs, kind of help and patients are able to kind of see what we do.

Nyleen (06:48.17)
Yeah.

Shannen Reyes (07:15.252)
to you know bring it from around the curtain and again we can only do that if we share because we our reach is really to the medical staff service professionals and then it would be you all sharing that would get it to the broader public right Nellie I mean we can't get out there without them.

Nyleen (07:31.902)
Yeah, we want to make sure we engage that patient population. And then of course, our lovely and amazing doctors, we want to make sure that yes, we are highlighting a lot of crazy bad ones, but we are going to take some time and appreciate some of the good ones soon. So stay listening, stay up, stay credentials, not canceled.

Shannen Reyes (07:36.146)
Yeah.

Shannen Reyes (07:49.327)
Exactly.

Stay credentialed. We'll see you soon.