The Whole Leader Podcast
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The Whole Leader Podcast
Stuart Middleton: From Battlefield to Boardroom
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Stuart Middleton, Founder and CEO of Interv_l Group, shares how his experiences in the Royal Marines shaped the leader he is today.
From enduring one of the world's toughest military training programmes to serving on the front line in Afghanistan, Stuart reflects on the resilience, teamwork and sense of purpose that defined his time in the Marines. He also opens up about the challenge of leaving that world behind, rebuilding his identity in civilian life, and discovering that authentic leadership begins with being yourself.
We explore why elite teams are built on trust rather than hierarchy, how adversity can reveal your true character, and why creating a values-led business became Stuart's way of continuing to serve. Today, through Interv_l Group, he helps climate technology companies build the teams shaping a more sustainable future.
This is a conversation about leadership, resilience, authenticity, and finding purpose beyond the uniform.
and there was this huge explosion the call over the radio was the base is under attack me and one of the other guys basically had to go around with our night vision goggles on clearing the whole compound cause we didn't know what happened today I'm joined by Stuart Middleton Stuart spent over 4 years in the Royal Marines the Marine training was regarded as the longest hardest basic training in the world can you go time and time again when things are getting really really tough and when you just wanna kind of curl up in a ball and cry um and they want you to keep going including operational service in Helmand province but you're dealing with the constant daily threats of someone stepping on an ID before leaving the military and transitioning into civilian work we wanted to be different but we wanted to be the best in the same way that Marines small team elite teams has always interested me I've always loved it yeah I've lost more friends since I've welcome Stewart left the Marines and and been out of Afghanistan what we actually did in Afghanistan he later founded Interval Group a recruitment business working with climate and energy transition companies I'm not gonna be the person who can create technology that's gonna save the world but if I can work with companies are playing their part in making the world a better place for the climate I played my part in trying to make a better world for us all thank you very much thanks for having me the reason I wanted to get you onto the podcast um was because during our first conversation which was sometime last year I think I was really really struck by the degree to which um you often don't see in founders and people starting a new business and business leaders you were really passionate about the values and principles that sort of um your business is based on and that drive you maybe you could start by telling us a bit about that yeah no absolutely I think um look I mean the values which which I run through the business are the same values that I think I would like to if I sit down with my children and kind of say look these are the important things that that I think we should live by um and I think there's there's probably three that really stand out to me and I think the the first one is authenticity really um if there's one thing that I've kind of you know learnt through life and I think your values do change as you go through the journey of life in general but um I think authenticity in in around being yourself be comfortable in yourself and who you are um I think that that for us is is is definitely one that we kind of try and push through the business to kind of get everyone to be themselves don't try and be someone you're not ultimately um so slightly harder to find in the world than it used to be isn't it uh yeah it's very difficult it's very difficult and I think that's where emotional intelligence really kind of kicks in and that's one of the things that we really look out for is the ability we're not looking for cookie cutter people it's about not round pegs round holes type scenario but really people who've got opinions on things who've got who are all a bit different I think that that diversity is is so important within a business I think also if I think about it it's it's not being afraid to push yourself out your comfort zone I think just in life in general um and I'm sure we'll go into that a lot more through this through this conversation but really the value of of not being afraid to push yourself out your comfort zone because that's where you'll really get the test of who you really are and what you're capable of achieving and then uh and then the final one I would say would be um work hard try your best if you try your best everything you do yup you know you can't you can't you can always say that you you you gave your best shot and uh if it doesn't work out well hey listen life is life runs that way doesn't it doesn't always go the way you wanted to but if you give your best shot and everything you do and you will put yourself at your comfort zone and you be yourself cause you're authentic in my opinion you're onto a winner sounds like really good values and um yeah ones that uh I'll probably sit down and talk to my own kids about as well so maybe um the place that I'd like to start as we talk about your your your career and all the things that uh that that you do is um like I said in the introduction you were in the Royal Marines and the official um UK Royal Marines career page describes the Royal Marines as an elite amphibious force operating in varied and challenging environments and a mindset is required as needing determination physical fitness mental robustness and teamwork and the opportunity to be part of a team that adapts and responds in the face of adversity so I I was wondering what it was that you were looking for what were you seeking when you decided to join the Royal Marines good question so um supposed to put it into perspective and I probably need to take you back really to to um when I was kind of going through my a levels and you you have to make that decision at that point in life don't you whereby am I going to carry on in education and go on to do my um I uh my my a degree yeah some sort and I just felt as if I really couldn't decide what it was that I wanted to do coupled with that as well I suppose I also came to terms with the fact that being in that learning environment just wasn't right for me okay um I did absolutely fine at school um but the education system um I think predominantly because it was it wasn't till later in life that I was diagnosed with dyslexia so I always found it very difficult it wasn't that I couldn't understand what was being taught to me it was it was struggling to get what the mind what was in my mind down on a piece of paper from a test perspective so I kind of was burnt at that point I thought you know what this is not for me so yeah yeah I I sat down with my dad and we discussed some of the options and he gave me some really good kind of dad son advice as a as as as as it comes and um I I thought you know what at the time I was playing loads of Rugby I I was constantly in the gym much more than what I am these days but um and I really enjoyed kind of pushing myself physically so we went down the careers office um and this guy open the door said who do you wanna join um he was kind of big and burly and I thought I don't know who I wanna join I just wanna join right I wanna join the army I said and he said well I'm in the Marines and they're the best I was like well in that case then let's join the Marines OK cause I thought a lot about myself physically so yeah and and then he played some videos I saw guys jumping out helicopters doing the amphibious stuff that you you mentioned there and I just thought you know what this is a bit of me that that's exactly what I need to do and then kind of uncovering that it was the Marine training was regarded as the way and it still is regarded as the longest hardest basic training in the world maybe we can talk about that next um I did a little bit of reading about that and it and it came up that you know to earn the coveted Green Beret you have to go through commando training and there's some commando tests aren't there that you have to be able to get through in order to earn that beret yeah absolutely you you go through 32 weeks of training which is you know from day one week one you're you're thrown into the hornet's nest it's a you'll know very very quickly whether or not you're made of of it um but yeah so you go through 30 weeks of training how how how did you experience that first week then so you'd come out of school and you'd made this decision because there was a big strong chap who showed you some videos yeah and then you get dropped straight into it I would say it was like that shock of capture if I'm honest with you it's like I'm here I gotta get it done I'm just gonna listen keep my head down and and just do what I'm told yeah um and very quickly kind of found that you know what this was this was this was right for me because um you know you you go through training just do what you're told to do work hard and and um and I think the the principles then that you kind of learn and you take through for the rest of your life which is just that element of determination and also that cheerfulness in the face of adversity which you've mentioned there already you know it's been able to be able to laugh at the situation that you're in so if you're stuck in a in a puddle you haven't eaten for really very well for for weeks and it's raining and it's 2:00 in the morning and it's minus 2 degrees outside and you gotta take your your um your your opportunity to go on sentry duty um and go do you know what just accept it for what it is yeah that element of determination and I just enjoyed that I like the physical challenge um what sort of physical challenges did they come up with I mean 32 weeks is a long time to be getting pushed there must have been some quite extraordinary things that you had to do yeah there's definitely a load of stories probably some that aren't right for this podcast come on there must be a good one yeah yeah yeah I mean look I think that it's all about what they're trying to teach there is resilience OK so this this kind of um they want to be able to push you to your limits and then see how you react to it so it could be things like you you've been on on an exercise for a week you've been out on Dartmoor getting the whole all the elements kind of thrown at you you're back in camp they want a full inspection in the morning of all your kit there's no way that you're gonna get that all cleaned and ready for inspection in the morning um cause they give you no time to turn around bear in mind everything had to be washed by hand yeah we weren't allowed to use washing machines they wanted it all dry it's impossible we knew we're gonna fail you do as best you can and then it's right wake up early in the morning get shaken up and then it's straight from MUD run on um at Lipstone um which is near Exeter or Exmouth sorry um MUD run so they just run you around and uh and get covered in MUD for two hours three hours however long it needs to last for so are they trying to break people at this essentially what they're trying to they're testing your mental resilience it's not about kind of physically how good you are how strong you are um there's all different various shapes and sizes um I mean you you need a level of basic fitness but they will get you fit um but it's that mental resilience is can you can you go time and time again when things are getting really really tough and when you just want to kind of curl up in a ball and cry um and they want you to keep going and so that went on for 32 weeks and then then you were a commando and you had your green beret and at some point after that I noticed during the time that you were serving that you went to Afghanistan yeah and you were involved in something called Operation Herrick 14 from what I could see could you tell me what the operation was that you were involved in yeah so um the Herricks Herricks are numbered um and it's it's there's two Herricks every year in theory um so um I was I was on Herrick 14 which was in 2,011 it was a summer of 2,011 um and the the operation was essentially to win hearts and minds of the local people right I mean the I think we we found very quickly from being in Afghanistan with the cultural awareness stuff that we Learned over the years that going in and just kind of um wrecking the place wasn't gonna work we had to win hearts and minds of the locals which also does come with his challenges to be completely honest with you because you're on one hand you don't know who the enemy are at any one time that you're that you're fighting against presume they could melt away into the civilians and you wouldn't know the difference I mean we're we're we're in our we're in our our camouflage equipment yeah so it's very easy to identify who we are we couldn't identify who they were and and and the Taliban would exploit that significantly and also you know we were we were at the age of um rather than what we call kinetic warfare which is um where there's where you where you where you're typically going through battle with um firefights with with rifles and and ammunitions instead this was dealing with IEDs which was right extremely difficult because effectively you're going out once twice three times a day on patrol um to win the hearts and minds of the locals to show them that we're here to protect them from the Taliban um but you're dealing with the constant daily threat of someone stepping on an ID yeah um and it wasn't just stepping on them they would put IDS in walls so when they knew we'd lean up against the walls cause we're carrying loads yeah yeah you know sometimes A hundred plus pounds worth of gear and that's very heavy so you're going down on one knee you lean up against walls and they would exploit that um so that was that was one of the biggest challenges I think that we had in in during those later heretics was it went from firefights to to IED threats and you were in Helmand province weren't you which is notorious even now yeah people people know that as synonymous with where you know there was a lot of danger and there was intense fighting what was your own experience of Helmand so I think when um I suppose you gotta paint the picture here around kind of what what it what is like in on the battlefield um you've obviously got I'm sure you've probably heard things like Camp Bastion well Camp Bastion was was a was a was the main base within within Afghanistan and look it's a it's a it was it's not there anymore but it was a huge base we're talking how you to get around you need a bus to get around we basically flew in you we you had four days of acclimatization to the heat um and then it was sent out to a patrol base and what's that heat a big deal then because obviously we all saw it on the news and it just looked like a sunny day but I'm guessing it was 40 degrees or something and you're wearing all that gear yeah yeah essentially I think the highest we recorded was 52 degrees good and you bear in mind you you're wearing all your all your body armor all your Protection carrying A hundred plus pounds worth of kit going on on patrols you having to take 10 liters of water in some cases on a on a patrol and and that would be gone by the time you got back because you're just constantly constantly kind of sweating um due to the heat but yeah I think you know my my personal experience was then going from Cambodian um to a patrol base and this patrol base it was essentially a MUD hut right there was a family living at the time we had to um ask them to to move out um they they were paid um to do that and then live for the rest of the family we and we took that over and we're talking a MUD hut with probably a wall around the outside 10 foot high kind of MUD walls a a foot thick 10 meters high a 10 foot high um and that was it so how big was how big this is you were in a MUD hut so this this is like traditional building methods a thick wall made out of earth and um what was this the size of I would say um size of uh I would say half a football pitch in total OK that would that would be our our kind of area and you'd have 18 we have eighteen people living in in that at any one time um and that would have been someone's home before then yeah yeah and and in that home it's not just that obviously you got a small living quarters and then the rest of it would probably be where the animals yeah would stay so donkeys and goats and things like that um but we had to then take it over because and and bear in mind you're right in the heart of the bees nest and and um you know you got you got you you're backing onto other compounds as we call them other is that other friendly compounds or other other enemy ones is it well this is the thing to that we had to uncover really which was we we the reason why you're put there is to is to win hearts and minds of the locals and in theory push the enemy out so you're pushing the the the Taliban out of the area cause we knew they were there yeah it was about then we had to try and basically dominate the ground and and not allow them to move and do everything that they wanted to do so um yeah so we we we then had to kind of build it up from scratch really so you're building your own sentry towers which are your if anyone doesn't know what that is sentry towers is a guard tower in theory we had to make sure that we were protected at all times and we had three of those which were had to be manned night and day so these had to be above the height of that 10 foot wall correct yeah and we what we had was we had two that we put on top of a couple of buildings that were inside um I mean the roofs were pretty dodgy in fairness and we had we built them up with just sandbags yeah with a with a like a small um bit of cover on top I mean it wasn't it wasn't very safe but I'm sitting on a flimsy roof in the 50 degree heat surrounded by some sandbags yeah exactly and just expose yourself to to all the elements and everyone knows you're there and then um we had another one which eventually got changed to something called a super singer we were getting hit so often on on the patrol base daily um that we needed additional height so they came and built a scaffold tower for us um because we were the patrol base was eventually nicknamed the Devil's Doorstep because we were the most hit patrol base of that particular year the most hit patrol base yeah yeah and how did that feel when you were all in there I think I think at the time you it's you you you have to acclimatize extremely quickly I remember that I think for the first six weeks we were there nothing happened really quiet um and then suddenly almost overnight it just started really kicking off but and the reason for that is because we'd entered a new area um and then they were obviously planning to do what they needed to do to to come and attack us in theory yes um but um yes so it was it was a daily occurrence going out and and getting in contact as we call it um so they've been planning for six weeks after you arrived to attack you and then you had to go out every day and engage in engage the enemy absolutely absolutely um and it was you know we had to be we we were really the the challenges we had was that we we were under very strict orders and I think this this is what made life very difficult for a lot of the a lot of the guys I I was working with at the time because we weren't allowed to engage on anything at all unless we were um basically shot at so what in theory what would happen would be we would be ordered to kind of walk out into a Poppy field mm hmm in order to get shots at um to then be able to identify where that was coming from and then kind of go after the bad guys now the problem with that if you think about it is you got the ID threat so if you're gonna get if you're in the middle of a field yeah and you're getting shot at you can't just go running after them you can't just you can't just because you've got you could you could be in a minefield or an ID field for all you know and what would happen is they were they were smart and they trying to goad you on to areas where you were then funneled into they're trying to trap you they're trying to trap you in theory yeah and trying to yeah pull you into a location where they had already booby trapped hmm um and that was that was the hardest thing I think for a lot of guys to kind of come to terms with the fact of you know we got we got guys getting injured guys getting you know they're losing limbs mmm unfortunately losing lives getting shot and and you can't really do an awful lot about it and and I think that's that's what let a lot of the guys down I think during during during those years those late years a different thing to actually be engaged in a firefight versus walking into a situation where you don't know what's gonna happen yeah I mean just starting with needing to go out into a Poppy field so that someone can shoot at you I mean that must be hard in its own right it was it was and it was every day it was every day you know there are no days off when you're when you're at war and it was literally go out every day to get engaged with small arms fire um with the aim to try and identify where that's coming from um and go and get the bad guys what about the um the the the chain of command and the leadership there was that you know how how how can you lead men into that environment day after day and keep people engaged in it and motivated to what extent you can you know yeah and and not not wanting to you know coward within the within the the the the uh camp yeah I think I think you've got this situation whereby there is no way out you're there so you you come to terms with that pretty quickly I also think that when your when your comrades started to get injured you you kind of you know you you it's it's very difficult to explain unless you've been there and I think anyone who listens to this who has been to war will understand that when you're in that environment there and there's no way out you just have to kind of face what's in front of you day to day there's no one's gonna come and save you there's no one they're not gonna send a helicopter to pick you up yeah um and I think that you you just come together it's drilled into you that you are you're there to look after each other um the leadership is great um but you become very very close with a very very small bunch of guys um that you you know you've experienced things that you never would do with anyone else and yeah and that that pulls you together and I think then everyone the good thing about the Marines everyone took their element of leadership I think um that's that's definitely the principles they're looking for they're looking for people who can really kind of stand up and be counted and relied upon yeah like a band of brothers yeah it's it's critical at that point and how did the stress manifest itself for people in that situation for you and for the for that band of brothers around you could you was it noticeable or was it was it kind of hidden day to day I think I think it was hidden yeah day to day and I I don't think people really knew the effects of how that's gonna be when you until you come back home and and maybe sometimes years down the line for a lot of people yes um I mean we we hear a lot around people getting post traumatic stress disorder um which is a serious thing it's a real thing um you know sadly I've lost friends since I've I've lost more friends since I've left Afghanistan left the Marines and been out of Afghanistan what we actually did in Afghanistan goodness that's quite something true mental health clearly we've known since the First World War what happens to people with shell shock and post traumatic stress disorder and mental health problems you know what what sort of supports is there for people when they when they leave and to be honest with you Richard there there's there's not enough there's not a lot um and I mean to put in perspective um to kind of bring you into what it what it's like you you you effectively you come off you get called off the ground when you're when it's time to come home you you you spend the night in Cambuscan getting showered and your kit together and you're flying over to Cyprus mm hmm um for a for a night crate of crate of beers come in help yourself guys and then you're home the next day so you've gone from a really kind of violent war zone yeah to normal life and I think the biggest challenge that a lot of people don't realize at the time is is is when you begin become a civilian again it's it's kind of you you you you lose that kind of purpose of who you are you built this career you've gone through all these experiences with these people that only the people around you will know what it's all about and suddenly you're you're in this world of just civilian life so perhaps I I'd like to come on to talk about that sort of that civilian life and how you adjust and it's an important part of your of your journey you you you you mentioned um just before that those things that you do experience those um intense experiences the fighting experiences um I know cause you mentioned it to me before um before this interview perhaps we could um hear about there was a certain there was a certain uh day I think where your where your camp got got attacked and that would be something that would really I think illustrate for people that transition from what it was like in the war zone to then going home funny I was actually thinking about that on the on the way down there because I remember us talking about it but yeah so um we I mentioned earlier on there was 18 of us in a in this in this camp and we we had three three towers where we would um where we would guard it so we'd we'd have kind of regular um missions that you'd go out and some yeah you let's say 12 of you would go out for like three or four days at a time which would which would leave six people back in the camp okay um now on top of this as well we also have um what we call an icon radio which would basically pick up um it's a radio that the interpreters would use that would pick up the signals from the Taliban OK um so they would interpret back to us and and cause they were watching us at all times OK so what they were using they were using some shortwave radio they were yeah they were using effectively yeah shortwave walkie talkies our our our radio would then also pick that up um our our main radios were all encrypted um but um the the the interpreters would would then feed that information back to us they were watching us all the time because it would match it would match up with what we were saying that you know they've left the base and we're gonna attack them so anyway that one that one particular event um the 12 12 of the guys left um we I was part of the six party back at home and and as they were leaving the radio over our radios were saying that the icon chatter was was was going on and they were gonna attack us that night because they knew that there was only six of us left in there they knew they knew the ins and outs of us okay so anyway that night um you you can match it's pitch black you got you got three people on the on the guard towers you've got one person man in the radio all times and you got two people resting up and you go on a rotation round and round and it I I can't remember what time it was but it was it was in the middle of the night say let's say 1 o'clock in the morning and there was this huge explosion almost to the point where you know you felt lifted up you go right the shockwave went straight through us the call over the radio when is the base under attack everyone stay put I was one of the two that was on rest duty at the time so you got the three guys being told to stay on their sentry duties keep their eyes out um the personal radio radio back to the HQ saying we need support and me and one of the other guys basically had to go around with our night vision goggles on side by side clearing the whole compound cause we didn't know what happened effectively somebody tried to to to to to break their way in with a with a with a large charge on the wall and you said these were big walls yeah I mean they're 10 foot high and and and and and sometimes more than a foot in thickness um but the the damage those walls can take is ridiculous it's phenomenal you know you can fire some major charges at them and it will not go through it will not burst through so fortunately fortunately they didn't manage to get through but we later found in the morning where they tried to get in and it was in a bit of a black spot that we had at the time which we knew existed there as today probably because they were that that they've been testing it for the for the days or weeks leading up to it but that was a that was one of those times where you the reality kicks in very very quickly you don't know who you're gonna come across it's pitch black anything's you know you can see anything at random it's like a it's like a like a you know rat runs you you can't find you don't know who's around the next corner so me and me and my buddy at the time we basically went around he had one on my shoulder I went first and it was basically trying to clear the place and eventually you know thankfully there was no one broke in but that was one of those occasions where you were like yeah that could have gone so much worse yeah um so you you had night vision goggles on you had no idea who was around if they'd broken in and this was just um two guys making their way around hoping um that they weren't gonna run into something absolutely yeah absolutely and and you that that does it's amazing how the the kind of things you remember um and that you carry with you like that that is one that mean bear in mind we were out every single day but there's certain things you are you remember those ones cause I remember yeah I remember it's cause I must have thought all the time this is this is a bit naughty yeah right now yeah well thank you for telling telling me about it it sounds like a you know something that you will that you will always remember and and play through play through in your mind and so when you're in the heat of battle um do you think there's play there's payback on all of that relentless training that you're doing coming back to when you're doing the commando training and the the sleepless nights and the muddy runs and things yeah absolutely I think you know it's all about the one thing that we did very well in the Marines was it was about doing the basics right and I think that's just in life if we think about it you know if you do if you do the basics right more often than not you're gonna get to where you need to so we can we always practice our drills we always practice our basic um principles of of of kind of being a being a commando so I think that yeah it absolutely paid off you know and and um you know I'm very I'm very fortunate that I was at you know that I will I had the training that I did in that environment because it could have been a different story otherwise bear in mind some of the other things that we know we happened we we found bomb making factories we found um rockets on tripwires and if it wasn't for the training that we had you wouldn't have found them we wouldn't have found them and yeah and um you know unfortunately you know there were things that happened to some people which is um which was you know couldn't have been avoided yeah it was um it really couldn't but at the same time you know I think that if we hadn't have had the training that we had done then things could have got a hell of a lot worse Operation Herrick was part of a United Nations operation as I've understood it and that means that you were in Helmand not just with Marines but with other armed services as well some from other countries did you notice how your training had prepared you versus any of them completely completely look you know you you speak to any any Royal Marine and they we are so proud of who we are we're a very small elite unit of what we do um and you know when you're going through the your daily patrols and you're you're coming across other people from other regiments you know from the army you know everyone's got to play their part right but for us we were very proud of you know us adhering to the to the to the to the level of standards that we that we kind of set ourselves out we never took any corners we never took any corners it was everything was done properly methodically take our time um we used to have a saying which is slow is smooth and smooth is fast yeah and that was something we really kind of always work I love that yeah slow is smooth and smooth is fast yeah absolutely slow is smooth and smooth is fast you can apply that to any aspect of life really absolutely it's about it's about not panicking in in the situation taking a step back taking a breath figuring out what you're gonna do rather than just kind of run around cause that's what you know in a war situation that's what the enemy want they want you to be disorientated they want you to to run around and make errors whereas for us it was all controlled um yeah so very fortunate so you served your time in Helmand and all the sorts of things you were telling us about um flew to Cyprus had your case of beer and then you were back and you know sometime after that you you left the Marines yeah and um so I mean I speak to veterans from time to time you know the outcome in Afghanistan didn't really match with the original aims you know some veterans say regardless they are still clear about having served their country and their crown um how do you see that with hindsight um I think that like I'm very proud of the job that I did um and I'd like to think that we made a difference um do I reflect on it and think was it worth it sometimes I you know depending on the mood I'm in I think I'd probably say a lot of time it wasn't worth it for for the sake of the families that lost lost their their their children their brothers and their sisters unfortunately um you know especially the in the way that we kind of left and came away from it and it's and and nothing's really changed should we been there in the first place well you know maybe maybe that's a that's a that's a whole topic for for another day but yeah you know I do question it it is a it's a it's a difficult one um slight digression but one thing that I've not that I noticed this was um chatting to ex military um friends of mine around the time the old queen died before the king came to the throne and really noticing um like a remarkable level of loyalty to country and crown and monarchy and things which you know you don't always see day to day but that seemed to come through and you talked about the Royal Marines yeah so um if it's not about the campaign in the theater of war that you're involved in there's something that makes everyone get in and do it isn't there and and so um yeah what was what what what do you think when I when I joined the Marines and the options I had in front of me at the time it was about the challenge hmm OK it was about can am I physically strong enough to be able to go and do this hardest training that exists um but then you yeah but then can you mention the Queen there and obviously her passing and I think that it wasn't till that did happen and and Crikey do we put on a show yeah as you know and and you know it makes you proud to be English sometimes around kind of the show that is put on and the the first you know all the kind of everything that goes along without the ceremonies yeah parades and all that kind of good stuff and it makes you you know really does make you proud and I think the you know it does remind you that you know we are we're we're very fortunate in this country to have that that monarchy in my opinion and and that kind of history there and um it you know it is then that kind of proud to serve your queen and country or the king and country now yeah king and country um because yeah so many sort of the the the fast paced modern world so many of the traditions of the country are getting more and more lost but actually you know they still have a a place don't they and um and so thank you for for for for sharing that so you left and then well you've already explained the the the the difficulty of moving from the sort of firefights you're describing back into civilian life I wonder as well as the trauma that people suffer from that the post traumatic uh stress disorder and so on what about the kind of the the the more practical stuff when you come out of the military you know you're losing routine you're losing an identity um a belonging the bond of brothers those things if they go overnight as well um I imagine that kind of leaves people um with a lot of problems to solve completely I would say yeah losing identity is one of the biggest problems I think a lot of people face because effectively you've worked so hard to build this career within a within the military in in a specialization perhaps and suddenly overnight you're in the civilian world and it doesn't it it feels like how can I relate all this experience I've got into into the real civilian world and suddenly you know your when I came out I did I did in a four and a half years um I left while I was still young and I I left because I wanted to start a new career I knew that if I if I left it too long it would become more and more difficult so I was still young at the time to go and start something from from scratch but at the same time I think you know it you're at that point when I started getting back into the new world and can have my first job you were already on the back foot and so you done all this stuff and it didn't mean anything or didn't count for anything um it's a relatability actually I imagine yeah when you're talking to somebody at a job interview and they're saying you know what were you doing last year and you said well I was you know I was dealing with IEDs and standing in a Poppy field getting shot at in in Helmand Province there there's a quite a bridge to a understand but B also then take from that OK well what would that mean Stewart can do for me sitting here absolutely we talked about loads of skills actually but it's not gonna be an obvious one yeah absolutely absolutely and I think also the the mindset of of the work ethic that needs to go into when you're in that type of environment which is you know you you you you you help everyone out you get stuck into everything and and it's all about just getting the job done yeah not not a case of kind of going well this isn't my job I'm not here to do that and I think that a lot of military people struggle to ex military people going to the life struggle to get that kind of mindset why aren't these people just chipping in and getting it done it doesn't matter who you are why aren't we just all kind of pushing forward on the same the same mission yeah so to speak and I think that that that took me a while to get used to as well cause I was surrounding myself with these people thinking I've come from this high performance environment into a world of kind of going well why why are we helping each other out why are we working differently um and yeah that's a that was an important factor for me what was your first job after you came out so first job so I was doing I I went into the uh into close Protection actually so I spent I spent about a year doing close Protection body gardening theory um and I very quickly realized that wasn't for me um it sounds great you know I wanted to be the James Bond esque you know yeah the reality was I was babysitting people effectively that didn't really need to be looked after um it was high wealthy individuals who who um you know who needed who felt they need some form of Protection but there was no real threat at any one point and very quickly then I I decided that wasn't for me and then went into operational leadership so I worked for a security company whereby we were I was managing in excess of 200 people mm hmm um the day to day operations making sure everyone was in the right place at the right time um and did that for about um two and a half years seems like a long time ago now but yeah about two and a half years did that feel weird when you have been in that military environment where you're measured on you know have you managed to wash and dry your trousers or have you managed to go out on another mission to suddenly kind of time sheeting clocking on clocking off yeah that bit wasn't too that bit wasn't too difficult for me actually at the time because it was around um yeah making sure everyone's in the right place at the right time and kind of putting the military methodologies in place to make sure that everyone's clear on what they need to do so that bit wasn't too bad the challenge was I suppose at that time cause you're dealing with 200 people was that not every 200 people had the same mindset as what you needed to do yeah and you kind of got yeah it was the I can't come into work today or this can't happen and I think that that was one of the things that kind of got me frustrated a little bit yeah cause you cause I had to learn I can't I can't communicate with these people in the same way that yeah you would do in in that kind of marine environment that I was used to it was just like kind of stiff up a lip crack on and get it done um to no we can't quite do that Stewart we gotta we gotta treat these people slightly differently so that was a learning curve a good one as well because I Learned that everyone's not the same and we need to be mindful of that um do you think after everything you said about going through your your Royal Marines training and the 32 weeks and how that set you up to work really well with other people and create tight bonds and things um that that uh professional life companies um take the training seriously enough because it's often a line item on a budget and it's uh and but it's when done well it's a great thing but it's certainly not the entry point to be part of our culture is you know a real immersion and it's going to um find out who you know who's up for this and who's not are we talking about training here and do we do enough training in the workplace I'm talking about training in the workplace cause it just occurred to me that um one of the reasons those 200 people may not have all performed the same way is because they hadn't all been through 32 week commando training a lot of companies I think don't look at training enough yeah um I really think it's it's something that's massively overlooked in everything because we just expect people to come in and do a job and then get on with it and then we become easily frustrated when they're not doing the job that they're they're they're they're they're paid to do yeah and we have to look at ourselves sometimes and go you know away from kind of have we set the right expectations if are we are we actually training these people are we upskilling them are we giving them um more knowledge around what their job is and different ways of working and it's definitely something that is massively overlooked and I think if people were to look at themselves in the positions that have controlled those budgets or have that responsibility you know I think we'd find that not a lot of people are doing enough it's interesting you say that cause you kind of bring it back to the individual and the psychology of those people because of course that's what you've made a career out of now you know you're a specialist in talent and recruitment and you build your own business and we're gonna talk about that when did you so realize that that was your calling that um that that finding good people and helping match them to good roles was was for you part of it was so when I when I was doing the operational stuff obviously I had the responsibility to hire take people on board and I I really enjoyed that kind of um giving the news to somebody that they just got a new job and and in theory you know and you you were taking on people that really needed that help and I enjoyed that and um I always found that I was good at talking to people um I was nosy I was inquisitive to find out people's background what's it you do and just generally kind of find out I enjoy I still today enjoy doing that OK so um and it wasn't I I didn't know much about what recruitment was at the time but my friend was doing it and I just said look I'm I'm I'll we're having a beer one day and I said look I'm really kind of not enjoying this what I'm doing at the moment I feel like I'm just missing some form of purpose here yeah and he said well look you know if you thought about recruitment I'm doing it I can help you out have an interview got the job um and very very quickly I found that with the amount with the mindset I had in the application to work of just work hard and learn as much as you can don't be afraid to ask questions be vulnerable and authentic it just became natural to me and it just it all started kind of coming together and I found I was good at it and before I know you know before I knew it I'd spent kind of five years working for a company worked my way through the ranks built this um built this career mm hmm built this network of people um and was just was just loving it at the time I mean I don't mean I don't think many people could say they love recruitment yeah but I actually was I was really enjoying it um well that means you found something that's that's for you isn't it yeah if you're loving it and you know what they say find a job you love and you never have to work again absolutely I mean it comes with its challenges you know I don't want to kind of paint this rosy picture of his fantastic you know it's it's a it's a tough world to be in um but I kind of set out then to kind of really wanted to become a different type of recruiter because I had this military background whereby I I'd kind of worked at the the top of the tree OK where you were regarded as as one of the best you know that you can be within the armed forces and suddenly I was like well I want that same kind of um feeling in the job I'm doing right now which is recruitment so that's kind of where I then set up Interval Group which was basically set up to we wanted to be different um and we wanted to set up a company with the correct values that um wasn't always gonna be the biggest out there but we wanted to be the best in the same way that that kind of um Marine small team elite teams has always interested me I've always loved it yeah so let's start there then as we talk about interval let's start with the values cause there's something you said a moment ago that um I want to explore a bit bit more same thing you said at the start of the conversation which is that authenticity is a really important value and you brought this into your business um and you talked about being vulnerable and making yourself open I suppose to people where did you where did you learn that skill because you're you're you're kind of I think making a really strong point in a really good case that it's a very important part of leadership yeah but I've heard about uh someone who's who like going to the gym and you know didn't mind being sort of told what to do and fall in line with the training and then you know and then having to presumably put on a hard shell when you uh when you uh when you are um at war so where did you acquire those skills cause that fascinates me when I when I left the armed forces I I had you know I felt that I had to behave a certain way yeah um and be a certain person mm hmm and it wasn't till um I I think that at some point the penny dropped where it just didn't feel comfortable what I was doing or what I was being told to be in a certain way and it wasn't till I just kind of backed myself to say stew listen I like to think myself as a as a as a as a as a as a good guy as a as somebody who people can talk to um and I'd never struggled to make friends with anybody and always was intrigued to listen to what people had to say and as soon as I stopped thinking you need to behave in a certain way and started being true to myself I just found that it all started clicking together and because the stress comes from trying to pretend to be something you're not yeah and that didn't work for me cause you can't keep it up forever and as soon as I just became me started enjoying the moment a lot more mm hmm that it just everything just became natural and suddenly the stress levels came down yes because it was almost accepting that kind of point around I am who I am you're not gonna get along with everybody and that was quite hard because I've always tried to make friends with everybody but the reality is in this big world you can't be friends with everybody um but so I worked really really hard to just go Stewie you are who you are don't be afraid to be yourself and for me that just all started come together and it just all started you know I think just not just in work but outside as well love the fact that you named it and you worked hard at it and now here we are talking about it as one of the founding values of Interval Group um so on the founding of Interval Group I had another start I was going to mention um which was it actually comes from the US Association of uh of Small Businesses and it says that there at least um veterans are 45% more likely to be self employed or start their own businesses than um when they've had active service um than than non military people wondering what you think about that well I think if I if I look at a lot of the you're my my my my Marine friends yeah that's probably true a lot of us have gone on to set up our own things I think because you you have a certain standards that you set yourself you you have to learn right so if you started a career and something you have to learn it but then I found that I very quickly kind of went well we can do this better mm hmm I can do this on my own mm hmm I don't need anybody else to do that for me and I think a lot of a lot of ex military people will have the same kind of mindset cause you're always striving for better you're always kind of willing to push yourself out your comfort zone and that is one of the biggest things as well is is not being afraid to push yourself out your comfort zone yes and take that risk yeah and I think we were we are risk takers cause you you wouldn't you wouldn't go to war unless you were a risk taker yeah that's true or or being in the armed forces if you want a risk taker even if you you might say that you're not a natural risk taker but in theory you you've chosen to be in the armed forces which might result in you going to somewhere not very pleasant um and yeah but maybe the one of the things that's a risk mitigator that's built into all that one of the things that actually helps you deal with that risk is all of those other things that you've learnt along the way and you were saying you know why is recruitment um done the way it's done why can't I have this kind of band of brothers elite um yeah raw Marines type business and you know I must get I don't know realistically four or five emails a day from recruiters um different recruiters you know a day saying I've got the ideal candidates for you Richard you know let's get in touch and go never met these people they don't know my business and so clearly what that what can't what they're saying can't be true yeah um yeah but I'm getting it from lots of different people every day hmm so there's a big difference between that and what what you're doing so um maybe tell me a bit about what recruitment looks like as industry in its worst form and then what it looks like in its best form so recruitment's got a bad rep OK it's it's you know it's not always highly regarded for for some of the bad things that does exist in it um and I've always taken the approach of we can very quickly become much better than the rest by just doing the basics correct because the reason why it's going wrong is because they're not doing the basic things correctly and there are certain things that you must do um I mean to name two of them it's it's communication good communication from both sides and setting clear expectations from the start on both sides so I always like to ask lots of questions OK um cause I wanna understand is this person on the same wavelength as me now if we are kept at arms length by a business OK that's gonna encourage poor behaviour because that's where um you know bad habits can can take place um bad communication and everyone gets frustrated by the whole process and suddenly recruitment gets a bad name and I'm not saying that that um you know that the some recruiters don't act poorly cause they do and I've experienced it myself okay um but for us what we try and do is really build those relationships with we don't wanna work with everybody OK we wanna work with with with people that work well with us OK I think that's vitally important that's being true to yourself yeah OK yeah and if you if you if you if you're authentic and you get along with people then it's gonna work naturally it just will do and this is what we had that first conversation last year sometime it stuck out cause lots of people would say oh you know we only wanna work with a a a small number of clients but when you say we wanna work with a small number of clients that work well with us where we can be ourselves and they can be ourselves that's kind of taking it to that really authentic level it is it is you know and I think that where you want to be is we all want the same thing at the end of the day when we're going through recruitment on a campaign um and that could be an individual role or it could be a multiple roles at any one time but we all want the same thing so let's make our life as easy as possible having clear communication and set expectations at the start this is what I expect if we're gonna work together and equally what do you expect from me if that's clear then that's great and then it's through communication the best people in the market they go quick yeah so if you're gonna if you're if you're growing and scaling a business you want the best people you can't then kind of just go go and find these people we go and find them and then two weeks down the line give feedback yeah and then wonder get frustrated because the recruiter's been chasing you up constantly for feedback and then suddenly the candidate's gone that's not gonna work well for your party and it just delays that you kicking the can down the road or the problem down the road so what we try and do is go right at the start this is what we expect what do you expect let's make sure that works and then ask a question how is it a best communicating some people like to communicate over email some people like phone some people like WhatsApp once you got that level and set an expectation then it just goes much much more smoothly um and it I think once again it's that basic principles get the basic things right OK because um and it comes down to also the client you know the bit I mentioned around people who work well with us is that if you're a company that wants to keep a recruiter arms length then you're fueling the problem because you're not letting them in to the business to understand your company to be able to have those open conversations to find the best people um how how do you get your leads and where's it get started because you don't want it to start from the you know I get an email on my in my inbox saying hey I've got five of the best candidates in the country and they're ideal for your business when we've never spoken so yeah it must come from somewhere else is that word of mouth is it introductions I would say if I look at the business now yeah the majority of our work comes through recommendations or referrals right so that's whether that's a candidate recommending us into their business because they've worked with us or it could be um peer to peer it could be company to company um that for us is is our biggest biggest strength I suppose yeah um and it's it's um it but it's you know it will it that will stunt your growth to a certain degree because you're limited by the network you have but equally for me and where I want the business that works for us because I would much rather enjoy the enjoy working with the customers that we work with have fun along the way and do a very good job and being recommended and referred and rather than fall into those horrible habits of having just to it's what we spec candidates out and you might get lucky yeah and that for me I've you know I probably did that earlier in my career that's how I was taught but in reality it's not for me you know um lot to be said for that this is you know I I talk quite a lot about human centered leadership at the end of the day we're all people and you can only know so many people and you know we're all happiest when we've built up some good relationships and so that is gonna naturally limit ultimately the the number of customers that you could service there yeah but it probably makes the whole thing a better experience for everyone well it does and I think it's about asking the question so when you do have that kind of opportunity and you suddenly you managed to get hold of that person don't if you if you're going in saying what roles have you got do you need any people they're probably gonna say no yeah if you ask questions that are different that are more kind of openness around tell me about your business what's the plans moving forward what do you expect in 2026 what's your biggest challenges and be a solution selling in the same way that I'd expect you you probably want your your guys to be solution LED is about uncovering the problems and then providing the the fix or the solution to to their problems yeah because otherwise it's like somebody knocking on your door just trying to trying to sell you something it's like well I don't need it when actually you might do but or the the sell me the pen trick isn't it you know you're only gonna sell the pen to somebody who actually needs it there's no point in trying to ram that down someone's throat to go buy the pen buy the pen off me yeah yeah totally um cause I don't need one but the person who does need one does yeah yeah absolutely um so you've you've you've talked about the the principles behind your business you've talked about kind of the way that works and what good looks like um you interval group is doing really well you do international work all sorts of things um and you're really focused around your space which is climate tech and the energy transition so um you you focused on this one place what's taking you there is it the mission or is it the market definitely the mission the mission yeah yeah um I think that you know early stage recruitment career you you gotta find gonna find your niche um for me I um we were doing a lot of work with um it all started really with I was working with a business that were doing a lot of work with autonomous vehicles and driverless cars and that for me was like the real interest I love the tech was like what driverless cars this is fantastic this is amazing um and then that very quickly um turned into more um decarbonization of transport there's different different modes of transport how do we move people around more smartly and efficiently and just kind of made sense to me I just kind of just got it and and um it was something that kind of really I suppose I could see it happening you know you you you you saw electric vehicle charging getting installed you saw all the different apps that were suddenly appearing in your phone in order to get lime bikes or e scooters I just generally saw I like to I enjoyed being a part of growing those those teams and those businesses um and then the more and more you do it I just kind of thought you know then you have kids and suddenly you start looking at yourself going you know what's the world gonna be like for them when we get older and we we hear a lot around kind of global warming and I thought look I'm not gonna be the person who can create a technology that's gonna save the world but if I can work with companies that are playing their part in making the world a better place for the climate then I I can say in years to come when I come to retire I've played my part in in in in making a difference or a change so it's absolutely the mission around tryna tryna make a better world for us all and do you think that's something that sort of big corporates do well at as well because I think for my own view is that for a long time there was a lot of you know the greenwash around and trying to put uh put icing on uh on on on the cake so to speak without ever baking the cake first yeah um are you seeing that change now is that turning it must be important to you given that you're working with these businesses and your mission driven yeah I think um I think it way it definitely goes on without a doubt you know there's there's that kind of box ticking exercise um which is kind of one of the reasons why we we moved away from working with with large corporates and focused purely on on um small founder LED VC or P backed companies that were kind of looking to grow and scale cause they I felt like their mission and purpose was a lot more clear then just trying to place an ESF person into into a large enterprise business that would just have them for for for a tick in the box exercise so this is this is work that you do actually now turn away back to the people you wanna work with if I don't know a big multinational came to you and said let's do some ESG stuff you've been saying no thank you um I think if unless they can really kind of sell it to us and kind of say look you know we we we're looking for change we want to really make a difference here um given what we are we have done that with companies whereby they are traditional perhaps um a a a manufacturing business that that want to really change and you can see the investment they're putting into it but if it's just a a a one off kind of ticking the box role just to kind of do some um carbon accounting or something like that then we'll skip scope free emission analysis and for me it's like yeah it's a no it's a no it's a no I'm presuming this is why you have now got your uh B Corp status so congratulations thank you thank you yeah we we we just we've now two years if we've had it so yeah very proud um are you able to tell me a bit about what that involved doing and what it's what you know what that means for your business in terms of um yeah both I guess both in terms of the brand cause it's a good brand to have but more importantly what it means for yeah the sustainability of the company yeah so I think I think the it's it's answering the why why did we do it in the first place I think is because we were working in the sector and we wanted I wanted us to be seen as a company that that were not only um work in the sector we wanted to become part of it and that for us was like the kind of rubber stamp of going we're not just growing companies and we're not just kind of doing business with companies like this we are actually taking those principles to ourselves yeah um which is why I mean we've very recently just moved offices now to um a place whereby we've got our own solar now um and we we really making sure that everything that we choose to do now has a positive impact and we wanted to demonstrate to to to our customers that we're not just we're not just talking about it we're we're making making steps to go forward ourselves and we just have to really look at internally ourselves around um cause it's not just about making sure that you're using a green energy provider and you got double glazing windows for example it's about looking at the whole thing around kind of how you are operating internally what's your diversity levels are you are you um are you doing all those elements and for us it made we want to demonstrate or I wanted to demonstrate to to our customers that we have something in common um and I think that's probably that was the reason why you did it that's and are you finding that's useful for you for attracting talent to your company to your own business I I think um when when we're attracting people into as in recruiters to us I think yes it it showcases that we're serious about what we're doing mm hmm um you know and we you we don't we don't want people just kind of come into the business um because they want to kind of just go after the market and they see as a growing market the the the the industry had its own challenges you know um but we want people who really kind of buy into it so when we when I'm putting them in front of clients they can confidently come across as authentic that they are interested in in in in this industry and and care about it as well yeah because we should care about it it's a very delicate situation and topic and and space we're in right now and I don't feel like we're in a world now where we're talking enough about it there's so many things going on across the world right now that are completely outside of a lot of our control and I think we're kind of forgetting about the climate question climate topic enough at the moment yes that yeah I can see that point of view completely so what next then for Interval Group what's the what's the plan from here yeah I think for us now we want to we want we want we're hoping for some steady growth we're very careful about how quickly we grow and scale having having grown a business fast and then kind of come back down again when I when I first started the business it was around we wanna be this big company and you put all your numbers in a in a in a PNL spreadsheet and it looks fantastic and I'll have some form of exit in the years to come some big event and off I can go into the sunset that's changed over the years over the five years and now what I'm trying to create is a meaningful purpose LED company with recruiters that are experts in their field aren't just good at going to find CVs and people they actually bring value to companies and help founders and companies grow and scale and and help provide solutions to the problems they've got that for me is so important if we can get to the point whereby we are seen as the go to people where people go those guys are experts we don't need we don't need 20 30 people I just need a handful of like the Marines true specialists and experts in what they do um where we can all benefit from that not just the companies we work with but the individuals that work for me cause I want them to have better lives for themselves I want them to I want them to so um support their families in the best way possible so we can use the company as a facilitator for us all to win as well that's something that we're really pushing forward for for and you know one of the things we wanna do is is share the business amongst the employees everyone pays a part and also then cares about the business mm hmm in the same way that I care about it so it's not just kind of me in an ivory tower I would hate anyone he works me to think that way yes we're all we're all the same we have a very flat you made that very clear and it's an example of a which I I think it's a really good example of a great business and and and bringing some uh excellent ways of working and values to the things that you do really exciting thank you that brings us to our to well to my final question um Stewart and and this is what I was gonna ask you if someone's listening to this podcast in five years time from now what's the one message that you would want them to take away with them the one message is look it's um don't be afraid to be yourself okay um it's never too late and if you ever need any help with anything don't be afraid to ask there's always people to help out whether that's professionally or personally just ask for help and I think that for me is I'm an open book and yeah my if anyone's listen to this and wants to wants to approach wants to have a chat please just drop me a message I think that's wonderful that's beautiful it's um great message for people Stuart thank you for joining us today on the podcast it has been a pleasure having you here thank you very much Richard it's been great thank you very much