The Top 15 Questions To Ask Your Contractor / Episode 05

In this episode of the Hardscaping Podcast, we’re walking through the essential questions every homeowner should ask before hiring a contractor — especially for pool installations and major outdoor projects. From licensing and insurance to timelines, warranties, and red flags 🚩, we’re breaking down what really matters when choosing the right team.

Whether you're a homeowner planning your dream backyard, a contractor looking to build trust with clients, or a subcontractor navigating jobsite dynamics, this episode is packed with real-world tips and industry insights.


💬 What’s ONE question you always ask before hiring or taking on a job? 

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Chapters

• 0:00 Intro
• 2:20 Are You Licensed & Insured?
• 5:06 How Long Have You Been In The Business & How Many Pools Have You Installed?
• 7:48 Can I See Your Portfolio Of Past Works?
• 9:44 Do You Have Any Recent Customer References I Can Contact?
• 12:07 Who Handles The Designs, Permits, and Construction?
• 15:04 What Is/Is Not Included In The Estimate?
• 19:14 What Is Your Project Timeline?
• 22:00 How Do You Handle Changes Or Unexpected Issues During A Project?
• 23:22 What Warranties Do You Offer?
• 24:01 What Kind Of Post-Construction Support Do You Offer?
• 25:43 What Brand Of Equipment Do You Use & Why?
• 26:54 Do You Provide 3D Renderings Or Virtual Walk-Throughs?
• 28:21 Can You Explain How You Handle Drainage & Grading?
• 29:33 Will You Walk Me Through The Construction Process?
• 31:22 Are There Any Recent Or Nearby Builds I Can Visit?
• 33:22 Red Flags For Homeowners To Watch Out For When Hiring A Contractor
• 37:57 Outro