The Financial Advantage with GSS
The Financial Advantage with GSS is the podcast for hospitality CFOs, business owners, and financial leaders seeking practical strategies to streamline operations and drive scalable growth. Designed to address the unique challenges of multi-unit financial management, this show delivers actionable insights to navigate compliance, optimize workflows, and enhance decision-making.
Each episode features industry experts and proven solutions tailored to the restaurant industry, providing the knowledge you need to stay ahead in a competitive market and achieve operational excellence.
The Financial Advantage with GSS
Back Office, Front Impact: Scaling Restaurants with Smart Finance & HR
In this episode of The Financial Advantage with GSS, host Nick Stauff sits down with Melissa Duque, Associate General Counsel and HR Manager at Accurate Employer Solutions. They explore how outsourcing HR and payroll can help restaurant operators reduce compliance risk, save time, and support growth across multiple locations.
Melissa explains that keeping up with changing laws, managing payroll, and handling employee issues can overwhelm even experienced teams—especially when a business operates across several states. By outsourcing these functions, operators free up time to focus on their people and daily operations. Melissa shares real-world examples of clients who shifted their energy from administrative work to improving restaurant culture and expanding their businesses.
Throughout the conversation, Melissa highlights the value of strong systems and experienced teams. She addresses common myths about outsourcing, noting that operators don’t lose control but instead gain reliable processes and better insight. The episode closes with practical advice for leaders ready to lift the back-office burden and prioritize compliance, growth, and employee retention.