Talking with the Experts
Talking with the Experts | Real Conversations. Proven Strategies.
Welcome to Talking with the Experts — the award-winning business podcast by business owners, for business owners. 🎙️ Hosted by Rose Davidson, recently ranked in the Top 10 Podcast Hosts in Australia and 2025 BEAM Awards Podcast of the Year Gold Winner, this podcast delivers real conversations with global experts on entrepreneurship, leadership, marketing, systems, mindset, growth strategies, and more.
With over 600 episodes and a top 5% global ranking, Talking with the Experts brings practical insights, proven tools, and inspiring stories to help you scale sustainably and lead with confidence. Whether you're a startup founder or seasoned CEO, you’ll walk away with actionable tips you can implement immediately.
Tune in to hear powerful interviews that transform knowledge into results — because in business, it’s not just about what you know… but who you learn from. Subscribe now and grow smarter, faster, and stronger.
Talking with the Experts
#585 AI-Driven Customer Engagement: Athena Todd on Boosting Conversions for SMBs
Discover how AI-driven customization enhances customer engagement and conversions for small to mid-sized businesses, featuring insights from expert Athena Todd.
In this enlightening episode of Talking with the Experts, host Rose Davidson engages with Athena Todd, a distinguished Cross-Cultural Branding Expert and AI Consultant, to explore the transformative impact of AI-driven customization on customer engagement and conversion rates for small to mid-sized businesses.
Athena begins by highlighting the growing market demand for personalized customer experiences and how AI technologies can meet these expectations. She discusses practical applications of AI, such as chatbots and personalized marketing, that enable businesses to deliver tailored interactions, thereby enhancing customer satisfaction and loyalty. By analysing customer data, AI allows businesses to anticipate needs and preferences, leading to more meaningful engagements.
⚙️ THREE KEY POINTS FROM THE INTERVIEW:
1. Enhancing Customer Engagement through Personalization:Utilizing AI technologies enables businesses to deliver personalized experiences, leading to increased customer satisfaction and loyalty.
2. Achieving Operational Efficiency with AI Integration:Automating routine tasks through AI streamlines workflows, allowing business owners to focus on strategic growth and innovation.
3. Accessible AI Solutions for Small to Mid-Sized Businesses: User-friendly and scalable AI tools are available, enabling businesses with limited resources to implement effective AI-driven strategies.
✨ CONNECT WITH ATHENA:
Facebook: https://www.facebook.com/athena.todd88/
LinkedIn: https://www.linkedin.com/in/athenatodd/
Website: https://www.launchlabhub.com/home
📍 PROMOTION: AI Automation Workflows Call Request: https://calendly.com/aipoweredathenatodd/15min
✨#podcast #podcasting #podcastinterview #RoseDavidson #TalkingWithTheExperts #ExpertInterviews #BusinessGrowth #LeadershipInsights #EntrepreneurMindset #IndustryLeaders #ProfessionalDevelopment #SuccessStrategies #PodcastForEntrepreneurs #InnovationAndTrends
Did you enjoy the episode? I'd love to hear from you!
🛠 RECOMMENDED BUSINESS & PODCAST TOOLS
👩💻 COURSES AND SOCIALS
○ Bio Link ○ Support Talking with the Experts ○ Leave a Google Review
👉 Rose Davidson is a podcast host, producer and coach who helps entrepreneurs, coaches, and business owners navigate the process of starting their own shows through her signature OPAL system—Organise, Produce, Arrange, and Launch.
DISCLOSURES: This description contains affiliate links which means I may earn a small commission if you make a purchase through them—at no extra cost to you. I only recommend products I trust and believe will add value. Thank you for your support!
