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Understanding Long-Term Care Insurance: What Families Need to Know- Katalin- ACAP President

Tara and Silas

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Navigating long-term care insurance can feel overwhelming for families—especially when care is urgently needed.

In this episode, I sit down with Katalin Goencz, President of the Alliance of Claim Assistance Professionals, to break down what families truly need to understand about long-term care (LTC) insurance.

We cover:

  •  What long-term care insurance actually covers 
  •  The role of Activities of Daily Living (ADLs) 
  •  Differences between home care and facility care 
  •  The biggest challenges families face getting approved 
  •  Common mistakes that delay or deny claims 
  •  Step-by-step guidance on filing a claim 
  •  Real-world examples and solutions 
  •  What LTC insurance does—and does NOT pay for 

💡 One of the biggest takeaways:
 LTC insurance is not about medical care—it’s about supporting daily living.

If you or a loved one has a policy—or is considering one—this episode will help you better understand how to navigate the process and avoid costly mistakes.

📞 Connect with Katalin Goencz:
President, Alliance of Claim Assistance Professionals
Phone: (888) 394-5163
Email: katalin.goencz@claims.org

Website: http://www.claims.org

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