Care in Motion Podcast

Care in Motion Podcast Ep005 Home Health Clinician: Befriending Your Podcast

Care in Motion

In this engaging episode, our panel of experienced home health therapists discusses the importance of building strong relationships with schedulers and back office staff.

The conversation highlights how schedulers serve as the backbone of home health operations, coordinating patient visits and helping therapists navigate the chaos of daily scheduling. The therapists share personal experiences about their favorite schedulers (with special mentions to "Pat") and how these relationships develop over time.

Key discussion points include:

  1. The value of appreciation - Simple gestures like saying "thank you," giving public recognition, and acknowledging extra efforts make schedulers feel valued and more likely to go above and beyond.
  2. Understanding scheduler challenges - The panel reflects on how schedulers must simultaneously balance patient needs, therapist preferences, and company requirements.
  3. Setting healthy boundaries - As therapists move through different life stages, learning to say "no" becomes essential to prevent burnout. The group discusses how good schedulers help protect therapists' time and personal boundaries.
  4. Weekend scheduling complexities - The conversation covers the unique challenges of weekend visits, including last-minute changes and communication differences with weekend staff.
  5. Practical relationship-building tips - From coffee gift cards to birthday wishes to stopping by the office for non-work conversations, the panel offers simple ways to strengthen scheduler relationships.

The episode ends with reflections on how these relationships evolve throughout a therapist's career and the mutual respect that develops between clinicians and their scheduling teams. A lighthearted conversation about saunas and Texas heat weaves throughout, showcasing the panel's camaraderie.

Perfect for home health professionals looking to improve workplace relationships and efficiency daily.

Care in Motion" is a weekly podcast for home health clinicians hosted by experienced professionals. The show explores four key areas: safety, efficiency, clinical topics, and career development. With practical advice and real-world stories, the hosts share strategies for balancing quality patient care with professional sustainability. Through candid discussions about challenges like scheduling, documentation, and setting boundaries, the podcast offers valuable insights for both new and veteran home health providers while making the daily commute between patients more entertaining and educational.

Hosted by Dan Catuccio, Dan Haggerty, Brendan Kirby, Lisa Thompson