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In this episode, recorded live at the BAYADA Preceptor Summit, the hosts sit down with Kaylee Wilson, RN, and Divisional Lead Preceptor for BAYADA's Northeast region. Kaylee shares how one of the nation's largest home health organizations builds preceptor programs that actually retain clinicians—and what smaller agencies can learn from their approach.

Kaylee's own experience shapes her work: as a brand-new hospice RN, her travel nurse preceptor disappeared after just two weeks, leaving her without support. Now she ensures no clinician at BAYADA experiences that isolation. Her role involves training preceptors, supporting new hires through skills labs and custom resources, and conducting weekly office check-ins to catch struggling clinicians before they quit.

BAYADA's approach stands out: they actually train their preceptors through a two-hour program before anyone works with a new hire. Preceptors receive reduced productivity expectations during training, retention bonuses tied to new-hire success, and ongoing support from Kaylee's education team. Offices nominate potential preceptors, then vet them through documentation reviews. If someone needs additional development before precepting, they get it.

The conversation covers why even experienced home health clinicians need to "learn the BAYADA way"—even though every agency operates differently, even with the same documentation systems. The hosts share their own experiences of being thrown into precepting with zero training, highlighting how common (and damaging) this practice is across the industry.

Kaylee emphasizes that BAYADA's annual Preceptor Summit, leadership conferences, and recognition programs combat the isolation home health clinicians often feel. When you're visiting patients alone all day, it's easy to feel like "just a number." These systems ensure clinicians feel valued and supported from day one.

For smaller agencies without BAYADA's resources? Kaylee's advice is straightforward: prioritize communication. Check in regularly, ask what clinicians need, and invest in people who can become great leaders. They'll pass that support down to the next generation, creating a culture that naturally retains talent.

The Home Health Suit + Scrubs Podcast is your weekly dose of real talk for home health clinicians. Hosted by Dan Haggerty—a national home health therapy executive—and three seasoned home health PTs, Lisa Thompson, Dan Catuccio, and Brendan Kirby, each episode dives into the topics that matter most: safety, efficiency, clinical care, and career growth. Whether you’re a new grad or a home health veteran, you’ll find practical tips, relatable stories, and candid conversations designed to help you thrive in the field. From navigating tricky documentation to setting boundaries and staying safe on the road, Suit + Scrubs blends real-world insight with a touch of humor to make your commute between visits more useful—and more fun.

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Hosted by Dan Haggerty, Lisa Thompson, Dan Catuccio, and Brendan Kirby

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Brendan Kirby https://www.linkedin.com/in/brendan-kirby-99194b232/