Lead Out Loud

Episode 4 | "Walk the talk": Former John Lewis boss talks trust, integrity and leadership

Warwick Business School

In this episode of Lead Out Loud, Sir Andy Street, former Mayor of the West Midlands and ex-CEO of John Lewis, joins Warwick Business School’s Professor Tina Kiefer to explore leadership rooted in trust, integrity, and emotional intelligence.

Andy shares how he built Britain’s most trusted retailer—and how he carried those same values into political leadership. Tina brings a psychological lens, explaining how leaders shape culture and emotion within organisations.

Together, they discuss why leading by example, staying true to your values, and fostering trust are essential for success in both business and public life.

Discover more on Leadership at the Warwick Business School website. 

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