
The Shop Floor, Top Floor Talk Show: Casual Convos with Manufacturing Pros
Manufacturing leaders face daily challenges—from quality pressures to efficiency demands. This show brings real conversations from those who've solved these problems.
But behind every high-performing plant are leaders solving big problems with innovative strategies, transformative technologies, and counter-intuitive approaches that challenge the status quo.
In each episode, you'll hear candid conversations with manufacturing professionals sharing their unique perspectives on top-of-mind topics and actionable advice you can apply immediately.
Walk away with actionable ideas and new perspectives on continuous improvement, from people who truly understand your daily challenges.
The Shop Floor, Top Floor Talk Show: Casual Convos with Manufacturing Pros
The One-Two Punch: Combining Lean and Six Sigma for Process Improvement
In this episode of the Shop Floor, Top Floor Talk Show, host Josh Santo sits down with Gary Jing, Site Quality Manager at nVent, to discuss practical approaches to quality management in manufacturing. Gary shares his unique perspective, shaped by his experience in continuous improvement, operations, and quality roles. He emphasizes the importance of balancing stakeholder expectations with specifications, particularly in high-tech environments where rapidly changing technology can lead to misaligned goals.
Gary introduces the concept of viewing quality through a "stakeholder lens," expanding the traditional customer focus to encompass everyone impacted by a product or process. He champions the combined use of Lean and Six Sigma methodologies as a powerful "one-two punch" for process improvement. Gary explains how Lean's straightforward approach, combined with Six Sigma's data-driven analysis, can create positive synergy.
Finally, Gary highlights a common oversight in root cause analysis: the lack of consideration for return on investment. He suggests incorporating ROI assessment into root cause analysis and FMEA processes to better prioritize actions and align teams. This practical advice helps drive effective problem-solving and ensures that quality efforts contribute to overall business success.