The Shop Floor, Top Floor Talk Show: Casual Convos with Manufacturing Pros

Chips in the Shoes: A Lesson in Manufacturing Leadership at the Executive Level

Ease.io Season 1 Episode 6

In this episode of Shop Floor, Top Floor Talk Show, host Josh Santo sits down with manufacturing executive JD Marhevko. They discuss the link between shop floor activities and business results. JD explains how process changes affect scrap rate, warranty, and efficiency. These factors directly translate into a company's margin and capacity.

JD shares leadership lessons from her grandfather, a union tool and die maker. She explains why leaders must respect the expertise of frontline workers—the people with "chips in their shoes." This philosophy shapes her servant leadership approach. She identifies natural leaders within a facility and collaborates with them to solve problems systemically.

To gain support for new initiatives, JD stresses the need to speak the language of business. She details her strategy of partnering with the finance team to prove the value of quality improvements. By presenting a clear, one-page proposal that shows financial impact, teams can secure the buy-in needed for change.


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