The Shop Floor, Top Floor Talk Show: Casual Convos with Manufacturing Pros
Manufacturing leaders face daily challenges—from quality pressures to efficiency demands. This show brings real conversations from those who've solved these problems.
But behind every high-performing plant are leaders solving big problems with innovative strategies, transformative technologies, and counter-intuitive approaches that challenge the status quo.
In each episode, you'll hear candid conversations with manufacturing professionals sharing their unique perspectives on top-of-mind topics and actionable advice you can apply immediately.
Walk away with actionable ideas and new perspectives on continuous improvement, from people who truly understand your daily challenges.
The Shop Floor, Top Floor Talk Show: Casual Convos with Manufacturing Pros
Quality 101: Walk Before You Run
Many companies struggle with quality because they try to run before they can walk. They jump to sophisticated tools and systems before mastering the basics. This often fails to solve the root cause of their problems.
In this episode of Shop Floor, Top Floor Talk Show, Josh Santo speaks with Thiago Roveri, Director of Quality at RR Donnelley. Thiago explains why a strong foundation is essential for any quality initiative. He outlines the "walking" basics all manufacturers should have in place. These include clear process mapping, disciplined root cause analysis, 5S programs, and creating a visual factory that speaks for itself.
Thiago shares a powerful story about improving a factory's productivity from 60% to 90%. The team achieved this not by adding technology, but by addressing the operators' fundamental needs. Listen to learn how to assess your operation and build a quality culture from the shop floor to the top floor.
