The Shop Floor, Top Floor Talk Show: Casual Convos with Manufacturing Pros
Manufacturing leaders face daily challenges—from quality pressures to efficiency demands. This show brings real conversations from those who've solved these problems.
But behind every high-performing plant are leaders solving big problems with innovative strategies, transformative technologies, and counter-intuitive approaches that challenge the status quo.
In each episode, you'll hear candid conversations with manufacturing professionals sharing their unique perspectives on top-of-mind topics and actionable advice you can apply immediately.
Walk away with actionable ideas and new perspectives on continuous improvement, from people who truly understand your daily challenges.
The Shop Floor, Top Floor Talk Show: Casual Convos with Manufacturing Pros
From Root Cause to Roadmap: Rethinking CAPA with Attrayee Chakraborty
In this episode of Shop Floor, Top Floor Talk Show, host Josh Santo sits down with Attrayee Chakraborty, Quality Systems Engineer at Analog Devices. They explore how quality teams can shift from a reactive, “firefighting” mode to a proactive, problem-solving mindset. Attrayee shares how she balanced urgent daily demands with long-term process improvements, using tools like quality plans and the Eisenhower Matrix to prioritize and get buy-in across teams.
Attrayee describes her approach to building strong quality plans rooted in real user feedback, not just compliance. She explains how involving stakeholders early and often helps maintain engagement, even as priorities shift. The conversation covers the challenge of keeping people invested, the importance of making everyone feel heard, and the payoff of moving toward a culture where issues are solved before they grow.
Attrayee also discusses the role of corrective and preventive actions (CAPA) and the need for clear problem statements, critical thinking, and accountability. She reflects on how AI can support documentation but can’t replace the human judgment needed for real quality improvements. Throughout, Attrayee offers practical advice for creating lasting change and building quality into every part of the process.
