Lenovo Work Reborn Podcast

Building Technological Empathy and Employee Engagement with Technology Leader at Navy Federal Credit Union, Brian Pendleton

Lenovo

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0:00 | 8:15

What does true employee engagement look like in the age of AI?

This conversation with Brian Pendleton, Technology Leader at Navy Federal Credit Union, explores how empathy-driven technology and AI-powered personalization are reshaping how teams connect, create, and deliver value.

Brian shares how his teams are adopting tools like Copilot Pro to enhance productivity, how “technological empathy” can inspire culture, and why empowerment—not automation—is the foundation of innovation.

For leaders, builders, and everyone in between, this episode shows how the future of work depends on giving people the tools and trust to thrive.

🎧 Tune in to the full conversation and subscribe to Lenovo’s Work Reborn podcast for more leadership insights on AI, engagement, and transformation.