David Williams, PhD
An internationally respected scholar-practitioner of the Science of Improvement. With twenty-five plus years of experience in improvement, I work with leaders and teams worldwide to develop people’s abilities to make rigorous, results-driven improvements and adopt quality as an organizational strategy.
I am a co-author, with Lloyd Provost and Cliff Norman, of the books Quality as an Organizational Strategy and The QOS Field Guide.
I am a former quality executive, board member, and senior leader at the Institute for Healthcare Improvement. I am a lead faculty of the IHI Improvement Advisor Professional Development program and developed IHI's Chief Quality Officer program.
I created the Mr. Potato Head and Coin Spin PDSA exercises, used worldwide to teach PDSA testing and measurement for improvement.
I'm a former city paramedic and a subject matter expert on ambulance service system design.