The Beyond Capture Podcast

Building Assurance and Resilience Across Suppliers

Umony Season 1 Episode 8

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0:00 | 1:04:53

In this episode of Beyond Capture, Dean Elwood, CEO of Umony, speaks with Corinna Mitchell, General Counsel of Symphony, about supply chain risk, operational control and regulatory resilience in financial services.

The conversation examines how resilience obligations extend through the supply chain, the role of certifications such as ISO 27001, ISO 42001 and SOC 2, and why accreditation and verification of those certifications matter. Corinna explains how financial institutions assess control and security across vendors and subcontractors, how critical and important suppliers are identified, and how proportionality is applied in practice.

They also discuss regulatory expectations under DORA, where responsibility remains with financial entities, and how technology providers are preparing through contractual frameworks, governance and supplier oversight. The episode concludes with a look at how firms assess vendor risk, manage subcontractors, and present resilience and assurance in an increasingly complex regulatory environment.


Chapters:

00:00 Intro

01:15 Introduction: Off-Channel Communications in Finance

02:57 WhatsApp Fines & Regulatory Crackdowns

05:45 Data Privacy & End-to-End Encryption

08:09 AI, Analytics & Human Oversight

10:25 Explainability, Auditability & AI Risks

13:36 Certifications: ISO, SOC 2 & Trust Signals

16:51 DORA & Operational Resilience

18:34 Supply Chain and vendor risk

21:32 Certifications, Accreditation & Vendor Due Diligence

30:28 Cloud, Data Locality & Multi-Region Failover

37:55 Global Standards & Harmonisation Challenges

42:37 Product Vision – Analytics, Interoperability & Workflows

47:29 Identity, Trust & The Future of Communication

54:28 Outages, Geopolitics & Preparedness

59:09 Pen Testing, Red Teams & Cyber Defence
01:03:56 Closing: Practical Steps for Secure Communications


UKAS - United Kingdom Accreditation Service - https://www.ukas.com


UKAS Certcheck - https://certcheck.ukas.com


The UK National Cyber Security Centre (NCSC) runs CHECK, and publishes a directory of assured CHECK providers - https://www.ncsc.gov.uk/schemes/check/find-an-assured-check-provider


CREST positions itself as an accreditation body for cyber security service providers and maintains a searchable member directory - https://www.crest-approved.org/members/