The Beyond Capture Podcast

Building Competitive Advantage Through Trust

Umony Season 1 Episode 12

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0:00 | 1:04:25

In this episode of Beyond Capture, Dean Elwood, CEO of Umony, speaks with Manuela Gazzard, President of Regulatory Services at BSI, about the growing importance of trust, standards, and independent assurance in the age of artificial intelligence.

Drawing on her experience leading global regulatory services across high-risk sectors such as medical devices and AI assurance, Manuela explains why AI governance is rapidly becoming a key business priority. The discussion explores ISO/IEC 42001, the world's first international standard for AI management systems, how organisations can approach certification, and why accredited assurance is central to building confidence in AI.

Dean and Manuela also explore the difference between accredited and unaccredited certification, the need to strike a balance between innovation and regulation, the implications of the EU AI Act, and how continuous assurance, alongside AI-driven auditing, could reshape compliance in the years ahead.

Bringing together insights from financial services, healthcare, and global regulatory practice, the episode considers what responsible AI looks like in reality and why trust is set to become one of the defining competitive advantages of the AI era.

Chapters:
00:00 Intro 
01:32 From Cancer Research to AI Standards: Manuela's Journey
03:26 How BSI Protects Lives Through Medical Device Regulation
06:38 Building Trust in AI: Why ISO 42001 Matters
08:51 How to Prepare for ISO 42001
11:39 Accredited vs. Unaccredited AI Certification: Why It Matters
16:57 Should Financial Services Require Accredited AI Certification?
20:30 Can Regulation Encourage Innovation Instead of Slowing It Down?
23:09 What Procurement Teams Should Look for When Buying AI Solutions
27:21 Why Independent AI Certification Matters More Than Trusting the Vendor
29:21 The Future of AI Regulation: EU AI Act vs. United States
36:19 Why Independent Testing Is Essential for Safe AI
40:55 Why AI Needs Continuous Auditing
43:39 How BSI Uses AI to Audit AI
48:17 Can We Really Trust AI in Healthcare?
53:07 Will ISO 42001 Become the Next ISO 27001?
56:55 The Future of AI Assurance: From Audits to Continuous Monitoring
1:00:32 Quickfire Questions: Trust, AI, Regulation & the Biggest Governance Gaps