Don't Waste the Chaos

Onboarding Isn't Paperwork: The 30/60/90 Plan That Actually Works | HR Systems Series Ep. 3

Kerri M. Roberts

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0:00 | 33:25

A bad hire costs about 50% of their annual salary in year one - and most of that cost doesn't come from a bad hiring decision. It comes from failed onboarding.

If your onboarding looks like paperwork, a quick tour, and "let me know if you have questions," you've handed your new hire abandonment with a welcome sign. In Episode 3 of the HR Systems Series, Kerri Roberts breaks down the 30/60/90 day onboarding plan that actually works - the same system she builds with her small and mid-sized business clients to retain top talent, set clear expectations, and stop the "people problems" cycle before it starts.

 

In this episode, you'll learn:

  • Why most "first 90 day" turnover isn't about the job - it's about the experience starting the job
  • The pre-boarding window most companies completely waste (and what to send instead)
  • How to structure days 1–30 so new hires feel like they made the right decision
  • What real check-ins look like at days 30 and 60 (hint: not a hallway chat)
  • The one question every manager needs to ask before the 90-day review
  • The five-piece system you can build in about an hour

Hiring is the front door. Onboarding is whether the house is ready when they walk in. Let's build the system.

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