Don't Waste the Chaos
Don't Waste the Chaos is a weekly podcast for small business owners and HR professionals who want practical, no-nonsense people strategy.
Host Kerri M. Roberts is an HR strategist, consultant, and founder of Salt & Light Advisors with 20+ years of experience turning reactive HR into proactive systems.
Each Tuesday, she breaks down hiring, onboarding, compliance, culture, and leadership - the kind of strategy that typically costs thousands in consulting, delivered in under 40 minutes.
If you're managing people and want to do it better, this show is for you.
New episode every Tuesday.
Learn more about the show and Kerri at www.kerrimroberts.com.
Don't Waste the Chaos
HR Metrics Every Small Business Should Track
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"We don't have a lot of turnover" is a feeling, not data - and feelings aren't a strategy. If you can't say when your people left or why, you're making decisions blind.
In this episode, Kerri walks through:
• The five categories of HR metrics every business should track: retention, hiring, engagement/absenteeism, performance, and compensation
• Time-to-turnover: how the timing of a departure flags a hiring, onboarding, or manager problem
• The hiring metrics that matter - time to fill, quality of hire, source of hire (and why probationary periods don't protect you)
• How to run an engagement survey people will actually answer honestly
• Why a 4–5 average on a 5-point review scale means you're rating too generously
• The 3-tab spreadsheet that gets you started with zero software
YOUR ACTION ITEM: Open a spreadsheet today and log everyone who left in the last 12 months - hire date, exit date, and manager. That's your first HR metric.
If you're flying on feelings instead of data, take the free HR Audit to see exactly where your gaps are. → saltandlightadvisors.com/hraudit
Resources to keep building:
🎯 Take the free HR Audit — Score your HR systems in 5 minutes and see exactly where your gaps are. 👉 saltandlightadvisors.com/hraudit
📚 Explore the HR coursework — Self-paced courses, tools, and resources to build your HR systems step by step. 👉 saltandlightadvisors.com/resources
✉️ Get the Monday Email — One practical idea for leaders, every Monday at 5:28am. 1,000+ leaders, 50%+ open rate. 👉 saltandlight.myflodesk.com/saltandlightadvisors
Need fractional HR support or want to talk through a specific challenge? 👉 saltandlightadvisors.com/contact
📖 Mentioned in this episode:
The HR Easy Button (book) → saltandlightadvisors.com/thehreasybutton
Don't waste the chaos — embrace it.
