Don't Waste the Chaos

Culture & Engagement - Why It's the Most Misunderstood Part of HR

Kerri M. Roberts

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0:00 | 46:15

Culture isn't what you say - it's what you do, consistently and under pressure. Everybody wants to talk about culture, but you can't build a healthy one without the HR foundation underneath it.

In this episode, Kerri walks through:

  • What culture actually is — the sum of every decision you make, every behavior you tolerate, and every standard you hold
  • The three culture killers in small business: favoritism, silence, and tolerating toxic behavior
  • Why Google found psychological safety — not talent, experience, or perks — predicts team performance
  • The five things that reliably drive engagement: clarity, autonomy, connection, growth, and recognition
  • How to measure engagement without expensive software: a 3-question pulse, stay interviews, exit interviews, and manager 1:1s
  • Five things you can do this week to strengthen your culture

YOUR ACTION ITEM: Name the one behavior you're currently tolerating that you know is hurting your culture - and address it this week.

If your team keeps hitting the same culture snags, take the free HR Audit to see whether your people foundation is actually built to support the culture you want. → saltandlightadvisors.com/hraudit

Resources to keep building:

🎯 Take the free HR Audit — Score your HR systems in 5 minutes and see exactly where your gaps are. 👉 saltandlightadvisors.com/hraudit

📚 Explore the HR coursework — Self-paced courses, tools, and resources to build your HR systems step by step. 👉 saltandlightadvisors.com/resources

✉️ Get the Monday Email — One practical idea for leaders, every Monday at 5:28am. 1,000+ leaders, 50%+ open rate. 👉 saltandlight.myflodesk.com/saltandlightadvisors

Need fractional HR support or want to talk through a specific challenge? 👉 saltandlightadvisors.com/contact

Don't waste the chaos — embrace it.

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