Episode 5: Tina Kosur, Head of PMO at Blue Sage Solutions

In this episode of the Mortgage Tech Intelligence podcast, host Ed Furbee interviews Tina Kosur, head of the Project Management Office at Blue Sage Solutions. Tina shares her extensive experience in the lending industry and discusses the critical role of project management in successful technology implementations. She outlines the importance of adaptability in methodologies, the significance of the first 90 days of implementation, and the key performance indicators used to measure success. Tina also addresses common risks in implementations and emphasizes the need for strong communication and collaboration to mitigate these risks. The conversation concludes with insights into future opportunities for the Blue Sage PMO and the importance of standardized solutions in the lending process.

Chapters

• 0:00 Introduction to Project Management in Mortgage Tech
• 2:54 Understanding the Role of PMO at Blue Sage
• 3:48 Implementation Journey: The First 90 Days
• 8:26 Adapting Methodology for Different Lender Sizes
• 9:49 Key Changes for Shortening Implementation Timelines
• 13:15 Scalability and Speed to Value in Implementations
• 15:15 Measuring Success: KPIs in LOS Rollouts
• 16:45 Managing Change and Risks in Implementations
• 20:18 Trends Among Lenders Seeking Blue Sage Solutions
• 22:28 Balancing Feedback and Project Timelines
• 25:30 Recognition and Personal Achievements
• 28:15 Leadership Practices for Successful Implementations
• 29:27 Best Practices for LOS Implementation
• 30:56 Future Opportunities for Blue Sage PMO
• 33:01 MTI Outro