Refining the Guest Experience: Luxury + Wellness | The Smarter Spaces Podcast, Ep. 13

The technology that’s available in the hospitality industry can make the luxury experience for guests truly memorable — especially when it comes to providing wellness solutions. Our approach to those solutions, however, needs a reset — instead of thinking about a traditional “spa” in a hotel, and what happens only in the treatment room or fitness center, consider a total wellness experience that is woven throughout the property using technology that can benefit both the guest’s well-being and the bottom line. Amy McDonald, principal and CEO of the consulting firm Under a Tree, has advice and concrete, real-world examples in both the hospitality and real estate development industries. 

GUESTS  

Amy McDonald, Under a Tree https://www.underatree.com/ 

Michelle Guss, VP of Hospitality, Crestron  

Georgio Galaris, Residential Marketing Manager, Crestron 

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