Coleman Associates Innovation Podcast
This is the Coleman Associates Innovation Podcast. A Podcast designed to challenge the way you think about how healthcare is delivered. We explore practical solutions and hear about how out of reach results are obtained.
Coleman Associates Innovation Podcast
#62: Productivity is NOT a 4-Letter Word
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Coleman Associates
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Episode 62
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Adrienne Mann and Melissa Stratman dig into a timely question for health centers: how should we be talking about productivity right now? With federal funding on shaky ground, they reframe productivity as a mission-protecting tool—not a punitive metric—and share practical ways leaders can discuss capacity, schedules, and expectations with clarity, fairness, and trust, building on the ADKAR model for change management. A must-listen for teams feeling the pressure to serve more patients while building real financial resilience.
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