#71: The Power of Mattering at Work with Zach Mercurio

What makes people feel valued at work? Why do some teams thrive even under pressure, while others struggle with burnout, disengagement, and turnover?

In Part 1 of this episode of the Coleman Associates Innovation Podcast, Amanda sits down with author, researcher, and speaker Zach Mercurio to explore one of the most important — and often overlooked — drivers of workplace performance and wellbeing: mattering.

Zach Mercurio, author of The Power of Mattering, shares the research behind why people need to feel seen, valued, and essential to do their best work. Together, Amanda and Zach unpack how leaders shape culture through everyday interactions — especially in fast-paced healthcare environments where stress, overwhelm, and constant demands can easily crowd out meaningful connection.

This conversation dives into:

• What “mattering” actually means in the workplace
• Why feeling valued impacts engagement, retention, and performance
• How leaders unintentionally create disconnection
• The difference between recognition and truly helping people feel seen
• How healthcare leaders can lead with greater intention during difficult seasons

Whether you’re leading a clinic, managing a frontline team, or simply trying to create a healthier work culture, this episode offers practical insights and powerful reminders about the human side of leadership.

Zach Mercurio, PhD, is an author, researcher, and speaker specializing in purposeful leadership, meaningful work, and mattering. His work focuses on helping organizations create cultures where people feel valued and connected so they can thrive personally and professionally.

And don’t miss Part 2 of this conversation up next, where Zach shares practical ways leaders can apply the principles of mattering in everyday interactions with their teams.

Guest: Amanda Laramie

Host: Zach Mecurio 

Thanks for listening! 

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