#73: Opening the Door to Capacity: The Tactical Nurse Story Artwork

Coleman Associates Innovation Podcast

This is the Coleman Associates Innovation Podcast. A Podcast designed to challenge the way you think about how healthcare is delivered. We explore practical solutions and hear about how out of reach results are obtained.

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Coleman Associates Innovation Podcast

#73: Opening the Door to Capacity: The Tactical Nurse Story

June 10, 2026 • Coleman Associates

0:00 | 44:06

What happens when nurses are empowered to practice at the top of their license?

In this episode, Amanda sits down with Maria Durazo, RN and Isabelle Lunsford, RN, PHN, MSN, of Open Door Community Health Centers in CA, to discuss how they transformed the nursing role to improve access, support providers, and strengthen patient care in a highly rural environment.

Learn how Open Door built a Tactical Nursing model, developed nurse-led flip visits, created career pathways for nurses, and more than doubled the number of patients served through nurse visits through innovative nursing workflows.

Whether you're a clinical leader, nurse manager, or healthcare executive, this episode offers practical lessons on change management, workforce development, and maximizing the impact of your nursing team.

Guests: Maria Durazo, RN, and Isabelle Lunsford, RN, PHN, MSN

Host: Amanda Laramie

Thanks for listening!

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