The Threshold Lab

Empathy Without Excuses

Zach Brandon Episode 98

In this episode, I share a personal story from my work with a professional baseball pitcher who was stuck at a plateau. In an attempt to show empathy, I made the mistake of lowering the standard he had set for himself. That moment taught me an unforgettable lesson: As leaders and coaches, we must resist the urge to comfort with justifications and reasons. Instead, we need to coach people toward the version of themselves they aspire to be.

People on this episode