Aging Well Anyway

What Hospitals Want You to Know with Kelly Wheeler

Elizabeth Marquis Season 1 Episode 6

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0:00 | 33:53

In this episode of "Aging Well Anyway," host Liz Marquis speaks with Kelly Wheeler, a seasoned admissions director and patient advocate, about the often overwhelming experience of navigating hospital stays. They discuss the anxiety that comes with the unknowns of hospital care, emphasizing the importance of preparation and communication. Kelly shares practical tips for families, such as keeping a notebook for taking notes, having a list of current medications, and designating a single point of contact for communication with the medical team. The conversation highlights the need for families to advocate for their loved ones, ensuring they receive the best possible care during hospital visits.

As the discussion progresses, Kelly provides insights into the discharge process, including the importance of understanding insurance requirements and the right to appeal discharge decisions. She stresses the significance of asking questions and gathering information about care facilities, as well as the necessity of ensuring a safe transition for loved ones. The episode concludes with a reminder of the importance of being prepared and informed, equipping families to advocate effectively for their aging relatives in the healthcare system.

Connect with Liz Marquis and Aging Well Anyway
Website: https://www.agingwellct.net/
Email: emarquis@agingwellct.net
LinkedIn:  https://www.linkedin.com/in/elizabethmarquis/
YouTube: https://www.youtube.com/@AgingWellAnyway
Facebook: https://www.facebook.com/profile.php?id=61583244707345
Instagram: https://www.instagram.com/aging_well_anyway/

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