Held to Hold: How Reflective Supervision Builds Resilience

In the Arena with NOW

In the Arena with NOW
Held to Hold: How Reflective Supervision Builds Resilience
Jul 24, 2025 Season 3 Episode 9
NOW Vital Village

In this special crossover episode with Center for Care Innovations’s Health Pilots podcast, members of the BLOOM Clinic team at UCSF Benioff Children’s Hospital Oakland share how reflective supervision is helping them show up stronger for themselves, for each other, and for the families they serve. Hear as they discuss the emotional weight of pediatric primary care, the healing potential of reflective spaces, and how this trauma-informed, team-based model is helping to restore trust in healthcare, especially for Black families. Their story is one of mutual care, vulnerability, and collective strength.

Featuring members of the BLOOM Clinic team (Black Love Opportunity and Outcomes Improvement in Medicine Clinic) at UCSF Benioff Children’s Hospital Oakland: 

  • Dr. Dayna Long, Primary Care Pediatrician 
  • Dr. Justin Williams, Primary Care Pediatrician 
  • Toby Eastman, Licensed Clinical Social Worker
  • Fran Merriwether, Clinical Social Worker 
  • Lisette Mazon, Resource Navigator
  • Ronda Alexander, Former Director of National Partnerships, NOW at Vital Village Networks

Resources


Produced by: Networks of Opportunity for Child Wellbeing & Center for Care Innovations

Music: Want U W/ Me (Instrumental Mix), by Akira Sora, From the Free Music Archive, CC BY 4.0

Episode Edited By: Wayfare & Resonate Recordings 

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