Stop drowning in L1 tickets and manual data entry. Zoho Desk's Autumn 2025 release is here, bringing a suite of powerful AI features designed to turn your support team into a powerhouse.

Join us as we meet your new digital teammates - the Support Specialist and the Resolution Expert - who handle common queries and summarise closed tickets automatically. We'll also explore the "invisible" AI that automates data entry and ticket routing, and look at how Generative AI helps you create knowledge base articles and mobile replies on the go.

Tune in to learn how to put these smart assistants to work and give your human agents back their most valuable resource: time.

If you would like more information, please visit https://1cloudconsultants.com.