AI in Conversation

AI in Conversation explores the evolving world of voice technology and how artificial intelligence is changing the way we interact with brands, services, and each other. Each episode dives into real-world use cases, visionary ideas, and the human side of conversational AI—from retail to wellness, customer service to productivity. Whether you're an entrepreneur, technologist, or just curious about the future of communication, this podcast brings thoughtful voices and bold perspectives together—one conversation at a time.

To learn more about Voice Model, check it out in the Shopify App Store here:

https://apps.shopify.com/voice-model

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AI in Conversation

Pulse: Team Sync Through Voice

May 21, 2025 • Raji Kalra • Season 1 • Episode 14

Voice Model is an app designed for Shopify merchants. It's an AI-powered voice assistant enabling interaction with online stores through natural language, offering various functionalities like navigation, support, and feedback collection. Pulse specifically focuses on improving internal team communication by providing a centralized voice-based system for accessing company information and customer feedback summaries, aiming to replace fragmented communication methods and keep teams synchronized efficiently. It acts as a shared knowledge base accessible via voice queries, but does not handle tasks like inventory changes or collecting new feedback.

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The views, characters, and examples shared in this podcast are intended for inspiration and educational purposes only. Any resemblance to real individuals or companies is purely coincidental unless otherwise stated.

For updates, show notes, and more, visit voicemodel.io. Connect with us on Linkedin.