A Class Act: Conversations in Data and Leadership

How to Build Trust & Lead Teams in FinTech’s AI Era with Kent Mackenzie

Michael Young MBN Solutions Data & Leadership Season 1 Episode 9

In this episode, host Michael is joined by Kent Mackenzie, Group Chief Operating Officer at Corlytics and former Deloitte Partner.

Kent’s career has taken him from pulling apart ATMs as a curious young technologist, to leading Deloitte’s global FinTech and RegTech practice, and now to scaling one of the leading names in regulatory technology.

You’ll hear:

  • Why “you don’t need to have all the answers” is one of the most powerful leadership lessons
  • Kent’s framework for building high-performing teams: trust, competence, and psychological safety
  • The biggest mistakes leaders make when scaling FinTech and RegTech solutions
  • The hard calls he’s made, from retraining staff to steering business exits
  • Why “it is AI” that will reshape SaaS and demand new human-centric leadership skills

Kent also shares his personal philosophy - from Stoic ideas like amor fati (“love your fate”) to simple rituals like Sunday pancakes - that keep him grounded while leading through complexity.

If you’re leading teams in FinTech, data, or AI, this episode offers practical strategies and honest reflections on what it really takes to lead through change.

Connect with Kent MacKenzie on Linkedin: https://www.linkedin.com/in/kent-mackenzie-b807685/

About Your Host:  Michael Young is the Managing Director of MBN Solutions and host of A Class Act: Conversations in Data & Leadership. With nearly two decades of experience helping organisations build high-performing data, analytics, and AI teams, he brings frontline insight into what makes exceptional talent and leadership.

Please note: The views expressed by the guest in this episode are their own and do not reflect those of their current or former employers.

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Connect with MBN Solutions:

Michael Young on LinkedIn – Follow Michael for advice on talent acquisition, leadership in data science, and stories from the front lines of tech recruitment. Connect with Michael here.

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For questions, guest recommendations, or to connect:
Email: michael@mbnsolutions.com

Visit MBN Solutions website at www.mbnsolutions.com