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Kiln Conversations
Welcome to Kiln Conversations! Introduced at our St. George location, Nick interviews movers and shakers in Southern Utah to bring economic growth and diversity of industries to expand St. George.
Kiln Conversations
The Man Who Saves Companies Millions: Rocky Bunker from PayPro
What happens when you strip away the stereotypical sales tactics and focus entirely on solving problems for people? In this eye-opening conversation with Rocky Bunker, VP of Sales at PayPro, we discover how authentic connection transforms transactions into relationships.
Rocky's journey from construction worker to solar salesperson to payment processing innovator reveals a consistent thread—genuine service creates success. "For me it's not chasing like the specific result," Rocky explains. "When I first started, I'm like I just want to make money. And I found out real quick, if you do that, you're going to be miserable and you're not going to be successful."
The most fascinating revelation? Rocky's favorite customers during his solar sales days were those who initially rejected him most aggressively. Rather than becoming discouraged, he recognized their frustration as a sign of a genuine problem he might solve. This counterintuitive approach helped Rocky create what he calls a "magnetic field"—an authenticity that naturally attracts opportunities rather than chasing them.
Now at PayPro, Rocky is revolutionizing payment processing by representing businesses rather than processors. The traditional model leaves many businesses feeling "handcuffed" to their payment processors, unable to navigate complex contracts or integrate with their software. PayPro serves as a "wedge" between processors and businesses, allowing their clients to access better rates and service without the usual headaches. The results are remarkable—one client saved over $2 million in the first year alone.
Whether you're in sales, considering entrepreneurship, or simply want to become a better connector, Rocky's insights on transparent business practices and genuine relationship-building offer valuable lessons for success in any field. His simple but powerful mantra—"don't try, just be"—might just transform how you approach both business and life.
Timestamps:
[00:00:00] Intro
[00:07:14] Rocky's Journey from Construction to Sales
[00:11:20] Dealing with Rejection in Sales
[00:13:20] The Master Connector's Approach
[00:18:17] PayPro: Revolutionizing Payment Processing
[00:24:05] The Future of Payments and Industry Disruption