Supplying Inspiration

Behind the Scenes – The Supply Chain Journey and Product Quality Assurance

UNFPA Supply Chain Management Unit - SCMU Season 1 Episode 2

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0:00 | 21:09

In this episode, we sit down with Linda Serwaa, Manager of Product Quality Assurance at UNFPA SCMU, to uncover a crucial part of the supply chain: quality assurance.

Linda walks us through the step-by-step process of making sure that each and every sexual and reproductive health (SRH) product meets the highest standards before reaching those who need them the most. 

We also explore the broader ecosystem of partners that make quality possible: suppliers, procurement agencies, governments, and NGOs — all working together amidst challenges like funding constraints, customs delays, and operating in fragile settings.

We hope you enjoy listening!