Episode 18: Developing a Custom Onboarding Plan from Scratch with Matt Mayabb Artwork

Project Zero

From first steps to best practices — stories that shaped project leaders.

Project Zero is a podcast for project managers — and the PM-curious — who want more than frameworks and certifications. Each episode features a project leader, highlighting first projects and the pivotal lessons that shaped their approach to leadership, collaboration, and delivery.

From unexpected missteps to breakthrough moments, these conversations reveal what it really takes to grow into a confident, competent project manager. It’s honest, insightful, and designed to help you lead better — whether you're managing your first task or your hundredth milestone.

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Project Zero

Episode 18: Developing a Custom Onboarding Plan from Scratch with Matt Mayabb

September 25, 2025 • Alex Tuck • Season 1 • Episode 18

In this episode of Project Zero, host Alex Tuck interviews Matt Mayabb, Senior Director of Program Management at NeuroFlow. Matt discusses his journey from working at Humana to being part of NeuroFlow through its acquisition of Quartet Health. He details his nonlinear path in project management, sharing experiences from his early career in a call center to leading complex healthcare projects. Matt highlights key skills for project managers, the importance of listening and empathy, and the potential impacts of AI on the field. He also shares insights into his first major project, onboarding a new executive at Humana, and offers advice for aspiring project managers.

00:00 Introduction to Project Zero

00:18 Meet Matt Mayabb: Senior Director at NeuroFlow

01:20 Journey from Quartet Health to NeuroFlow

01:52 Matt's Pathway into Project Management

04:56 Implementing Innovative Programs at Quartet

15:54 Advice for Aspiring Project Managers

17:53 The Impact of AI on Project Management

21:28 Defining Success in Project Management

23:26 Final Thoughts and Contact Information

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