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Project Zero
From first steps to best practices — stories that shaped project leaders.
Project Zero is a podcast for project managers — and the PM-curious — who want more than frameworks and certifications. Each episode features a project leader, highlighting first projects and the pivotal lessons that shaped their approach to leadership, collaboration, and delivery.
From unexpected missteps to breakthrough moments, these conversations reveal what it really takes to grow into a confident, competent project manager. It’s honest, insightful, and designed to help you lead better — whether you're managing your first task or your hundredth milestone.
Project Zero
Episode 24: The Importance of Process Implementation for Nonprofits
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In this episode of Project Zero, host Alex Tuck speaks with Galanda Brooker, Alex Morgan, and Martin Quatt about business process mapping. The discussion kicks off with introductions and highlights the importance of this method in improving organizational efficiencies. Martin explains the basics of business process mapping, starting from leadership acknowledgment of the need for change to gathering stakeholder input and creating iterative drafts. The guests share their favorite mapping tools and practical examples of successful implementations, detailing projects for organizations like CCL and St. Michael's College. The conversation also touches on adoption strategies and the value of thorough planning. Tune in for actionable insights on streamlining your company's processes and achieving substantial time and cost savings.
00:00 Introduction to Project Zero
00:09 Meet the Guests: Galanda, Alex, and Martin
02:08 Understanding Business Process Mapping
04:30 Favorite Mapping Tools
07:04 Real-World Examples of Process Mapping
07:43 Client Success Stories: CCL and St. Michael's College
13:36 Implementing Process Maps with Clickup
17:26 Project Timelines and Stakeholder Involvement
25:03 Ensuring Adoption of New Processes
27:37 Conclusion and Wrap-Up
Connect with Galanda Brooker
- LinkedIn: https://www.linkedin.com/in/gabrooker/
Connect with Martin Quatt
Connect with Alex Morgan
Connect with Alex Tuck
- Personal LinkedIn: Alex Tuck
- Website: www.tuckconsultinggroup.com
- Company LinkedIn: Tuck Consulting Group
Email: alex@tuckconsultinggroup.com
