Episode 24: The Importance of Process Implementation for Nonprofits Artwork

Project Zero

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Project Zero

Episode 24: The Importance of Process Implementation for Nonprofits

November 13, 2025 • Alex Tuck • Season 1 • Episode 24

In this episode of Project Zero, host Alex Tuck speaks with Galanda Brooker, Alex Morgan, and Martin Quatt about business process mapping. The discussion kicks off with introductions and highlights the importance of this method in improving organizational efficiencies. Martin explains the basics of business process mapping, starting from leadership acknowledgment of the need for change to gathering stakeholder input and creating iterative drafts. The guests share their favorite mapping tools and practical examples of successful implementations, detailing projects for organizations like CCL and St. Michael's College. The conversation also touches on adoption strategies and the value of thorough planning. Tune in for actionable insights on streamlining your company's processes and achieving substantial time and cost savings.

00:00 Introduction to Project Zero

00:09 Meet the Guests: Galanda, Alex, and Martin

02:08 Understanding Business Process Mapping

04:30 Favorite Mapping Tools

07:04 Real-World Examples of Process Mapping

07:43 Client Success Stories: CCL and St. Michael's College

13:36 Implementing Process Maps with Clickup

17:26 Project Timelines and Stakeholder Involvement

25:03 Ensuring Adoption of New Processes

27:37 Conclusion and Wrap-Up

Connect with Galanda Brooker

LinkedIn: https://www.linkedin.com/in/gabrooker/

Connect with Martin Quatt

LinkedIn: https://www.linkedin.com/in/martin-quatt/

Connect with Alex Morgan

LinkedIn: https://www.linkedin.com/in/alexanderdmorgan/

Connect with Alex Tuck

Personal LinkedIn: https://www.linkedin.com/in/alextuck/

Email: alex@tuckconsultinggroup.com

Website: www.tuckconsultinggroup.com

Company LinkedIn: https://www.linkedin.com/company/tuckconsultinggroup/

Alex Tuck

Host