Culture in Action

What It Really Takes to Be a Top Workplace: A Conversation with Dan Kessler

Mo Season 1 Episode 3

In this conversation, Luke sits down with Dan Kessler, President of Energage, the HR tech company that runs the Top Workplaces program to explore what it really takes to become a top workplace. Drawing from over two decades of experience and data from thousands of organizations, Dan unpacks the Energage culture pyramid, busts common myths about culture-building, and shares the actionable insights leaders need to drive engagement and performance. You’ll hear why culture isn’t just HR’s job, how feedback becomes a competitive advantage, and how Mo and Energage are partnering to equip managers in the moments that matter.

[00:27] About Energage and Its Purpose

[02:18] Energage's Culture Pyramid Methodology

[06:21] Driving Improvement and Benchmarking

[10:30] What It Takes to Be a Top Workplace

[12:12] The Starting Point for a New Chief People Officer

[16:16] Blind Spots and Misperceptions in Culture Building

[20:25] Key Levers for Driving Cultural Change

[21:28] Equipping Managers for Change

[24:16] Customer Transformation Stories

[26:01] Business Success: Employee Engagement as Equity Value Driver

[27:10] One Piece of Advice for Leaders