Inside Scope
Say hello to Inside Scope — Lakeland Regional Health’s podcast, where our experts share insights on today’s popular health topics, hosted by our own Dr. Daniel Haight.
Inside Scope
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The Benefits of Family Medicine with Dr. Anthony Moon
A family doctor does more than care for a patient when they are sick; in fact, they focus on keeping a patient well by listening, understanding family history, and monitoring key numbers such as blood pressure, cholesterol, and blood sugar. In this episode of Inside Scope, host Dr. Daniel Haight talks with Family Medicine physician Dr. Anthony Moon about the relationship between a patient and their doctor. Tools like the patient portal make it easier than ever to communicate about everything from prescription refills to lab results. Instead of worrying about a test result showing “in the red,” Dr. Moon says a patient should ask their doctor what it means for them personally.
Inside Scope - A Podcast from Lakeland Regional Health
When it comes to health care, saving time is good as long as it's giving you more time to get more involved in your health or to help your family stay healthy. Welcome to the Inside Scope, a podcast by Lakeland Regional Health. I'm your host, Dr. Daniel Haidt, and with me today is Dr. Tony Moon, a family medicine practitioner who's board certified with the Lakeland Regional Physicians Group. And he practices at the Lake Merriam Clinic, right there on South Florida Avenue in Lake Merriam. Dr. Moon, welcome. Thank you for having me, Dr. Hay. And what I'm excited to hear is that, you know, not only are you a family medicine physician and you do what I love is prevention, you're also behind the scenes with technology and helping us as physicians better connect with patients. Tell me a little bit about family medicine, but then also what are you doing behind the scenes?
SPEAKER_04Absolutely. Well, family medicine is kind of my like bread and butter. It's my passion. It's what got me into medicine for that matter, is just being able to sit and talk with patients and get to know their get to know their stories. And I have the honor and privilege of treating, you know, parents, uh, grandparents, sons and daughters. All ages. All ages. Um I love what I do. I mean, the stories that that I hear and the and the medicine itself is challenging and it just keeps me on my toes. And it's it makes for a fun day.
SPEAKER_00I love the family medicine aspect of family because a lot of things run in the family. It does, they do. And it's not just genetics, it's things that families love to do, certain foods they like to eat, activities they do together. But you know, the family history, getting to hear the story of not just the person, but the family. What are some family history things you like to hear about?
SPEAKER_04I mean, if anything, just uh not only from their background, but the type of food they eat, like you had mentioned, but their their medical history. For one, you know, if mom, dad had diabetes or hypertension, or even the coronary artery disease, or heart disease. Trevor Burrus, Jr.: Things that could run in the family. Absolutely. And so just being able to sit with your pa with my patients and just really kind of understand where they're coming from.
SPEAKER_00You know, and as you meet more and more patients, it's trying to have the uh information at your fingertips, whether it's uh at the clinic visit or two in the morning when something sudden has happened, you can have the records right there. Um tell me a little bit about what else you do behind the scenes and helping helping all of our doctors be better doctors.
SPEAKER_04Aaron Ross Powell Absolutely. Uh I also have the honor and privilege of serving as the medical director of informatics for Lakeland Regional Health. It's a big mouthful, but uh it I help spearhead the efforts and to really marrying um information the IT technology, information technology, and what we do as physicians every day.
SPEAKER_00Aaron Ross Powell Well, we we collect lots of information as physicians in order to help, and we I think with your help, you know, keeping it secure, keeping it accessible. But there's this brand new thing that uh has come on over the last few years, and I'm not sure how many folks are using it, but a lot of folks will say, I yes, I do, it's the patient portal. And um there's other words. What how would you describe this that you know some folks we want to actually help anyone in the audience listening today to add to what they already know about the patient portal? But for folks who are new to it, encouraging them and showing some high points. What what what's another word for some patient portal? What is that?
SPEAKER_04Well, I mean, uh the biggest thing is it's it's a phone app. It's called MyChart. Um it ties directly into our EMR system, our our medical record system. Um, but it also is a point uh where anyone who you know can go on go on their phone and type me a message, access their patient their their information, their medical information, and have that information right on hand. And from a physician standpoint, if I if someone calls me or if you know an emergency arises, I can access that information on my phone.
SPEAKER_00And folks will remember 10, 20 years ago, the medical record was a chart. It was it was basically it stood as its own. It was a piece of paper all put together, it was filed a certain way, and that chart meant everything because it's there. And what I always love telling patients is that chart is your property. Absolutely. That is your information, your medical information. Those pieces of paper are kept in the doctor's office, but you had access to them, you could get copies of it, and it's your chart. But you know, you could only have one chart, one person could see it at a time. I I really love this patient portal, whether it takes advantage of that electronic aspect of it. Um, you know, I think uh a lot of folks are using the patient portal. Uh they're using it uh on their home computers, or they're using it on their phones. How are they using it?
SPEAKER_04A bit of both, uh, but generally on their phones. That's kind of the main access point. I mean, everyone uses our phones. I mean, we use it to I mean, I used it a couple nights ago to get a reservation. It was great. Um, but it's so ubiquitous, it's so easy to use that.
SPEAKER_00People are using I some folks will say, oh, well, you know, I I one of my family members, they're not technologically inclined, but only to find out they are making reservations for restaurants, they're doing things on the phone because society is actually saying they prefer to do it that way. But the health care is so much more powerful. I I I just think if you want to be an advocate for your own health or someone in your family is helping a family member or yourself get connected. So, what are some of the advantages of these patient portals? And I think a lot of folks know, oh yeah, I do that, I do that. But let's see if we can go through a few of those.
SPEAKER_04Well, I mean, the the biggest thing that and the biggest impact that that you know I I I truly believe that using you know your phone and and the app in the portal system that you had mentioned on is being an advocate for yourself. Is I love it when my patients can have access to their information. So when they come see me in my office, they have an active voice and say they can say, Hey Dr. Moon, what does this lab mean? Or what does this, you know, what does this mean in my chart? Or can you can you expand on this?
SPEAKER_00So before the appointment, they've had a chance to look at maybe the last visits labs or what was going on on test results and x-rays. To me, it sort of starts with making the appointment in in some, and I think that's what's headed in the future, is is being able to go in and and be reminded of your appointment. I like that part that I saves me a lot of time. Same way I can answer those questions. And some folks say, Do I have to answer these questions again, you know, about my medicines and this and that? Why is that important to do that before your visit?
SPEAKER_04Well, it allows us, and I can understand it can be a little clunky at times, and even myself, um when when before I see my own doctor, my my own physician, I I I go, man, why am I doing this again? All my medications are the same. But what it does allow is to make sure and ensure that your medication lists are appropriate. You're taking what you're what you're taking. Yeah. Has there been any changes? Has there been any changes? And it just it allows for a much more robust, a much more just easier visit.
SPEAKER_00Trevor Burrus, Jr. Because you may have seen another doctor and a new diagnosis has been added. Here's your opportunity because you want to get you want to talk to your family doctor about the sort of the coordination of all all the care. Uh that to me is a big help. And so you're you're getting pretty much even. I think you can check in, you know, when you when you walk when you walk in. And I just love it where they just say, You're already set, you're ready to go, and uh and have and have a great visit. Oh, that that's that's pretty powerful. What uh I'm trying to think of what are some of the other advantages. Oh, well, uh I knew just trying to maybe I have a question after I left. You know, I have a hundred questions to ask, and I didn't get a chance to ask all of them. But now that I'm home, I want to ask a question one more question. It used to be you'd have to call. So how's the how's that changed? How can you you ask a question of your care team? Pick up your phone, open the app, type in a message. So the and then where does that message so I can message my my care provider, my physician. Uh, where does that message go? How is what's happening behind the scenes?
SPEAKER_04As soon as you hit send and or submit or send on that message, it gets routed to our clinical pool, our clinical team.
SPEAKER_03Yeah.
SPEAKER_04Um so I have we have you know our my staff of nurses and and MAs, they will they'll go through all of the messages. And uh, you know, if it's something simple such as, hey, I need a refill, they they can take care of that. Or if they they see the message and go, ooh, wait, I I kind of need Dr. Moon's uh input on this, they route it directly to me, and I have access to it from So you've actually read the messages when they come in.
SPEAKER_00But if it is sort of straightforward, it gets taken care of. Or they might say, uh, hey, Dr. Moon, uh uh Jane Doe had that question, and you're able to say that's the straightforward answer. Take it there. Uh well, I guess on the flip side, what are certain things you don't want to communicate via this way?
SPEAKER_04Aaron Powell Well, if it's anything um extremely sensitive for one, or if it's something that I think like chest pain.
SPEAKER_00It's it's something like serious, like I'm short of breath. I've got chest pain, one leg is swelling. It's where, well, messaging versus face-to-face face-to-face versus going to urgent care. Uh your office is located uh there on Lake Merriam and South Florida Avenue at the Lake Merriam Clinic. You're co-located with Urgent Care. We are now that's interesting, it's two different sides of the building, and so anybody can come to urgent care. You don't even have to be a patient of Lakeland Regional. Trevor Burrus, Jr. No, we uh anyone um who who needs who needs services can can walk right in and be taken care of. And then if uh they are being seen by other doctors either there or at other sites, this they have the electronic information to answer questions or know what's been going on.
SPEAKER_04Trevor Burrus And that I think is like one of the strongest um like points with using you know our portal system, uh our EMR system, is it has the ability incredibly to connect with hundreds of health systems all all around the United States, even even around the world. I actually have a few health systems um that I was able to access records from um Australia and England through the NI the NHS the NHS system. And so if there's anyone who's from out of town, moving to Florida or you know, who make Florida their home six months out of the year when the weather is beautifully warm and not cold, um I can access the system and view your your old your medical records, your doctor's notes, your office notes, and even um labs sometimes.
SPEAKER_00Wow. We're we we're even encouraging if a patient is seeing a physician just outside of the area, and these physicians are relatively close otherwise, those physicians can sign on to not the patient portal, but there's a provider portal. Right. And this is for doctors and clinics to be able to tap into the records and be able to securely get the information that helps them with their own patients in case they had to have surgery at Lakeland Regional or saw urgent care. So that's that's that's huge. I mean, that's a major benefit. What I like about the portal is it brings up so many things to help you be an advocate. Uh the first isn't and you and I were talking about this earlier, it's it's the the four M's. You know, the the first M is like, you know, you know, what's what's really important to patients and medication. Medication. You see that list of medications on your portal, is it what you're actually swallowing? Right. Please double check. And I know this other thing that we've been really talking to ever from kids to uh community groups is to know your numbers. And one of the numbers is do you know the milligrams that you're taking of a particular medicine? Because you know, there's there's the low dose, the medium dose, and the high dose. Know your numbers. And so you'll see it there on the portal, but it gives you a chance to double check. To double check. If it says that you're taking 10 milligrams, but you're taking it twice a day, is that accurate? Is that accurate? And you get to figure out that. And it helps so much if you're developing a side effect or you have a cost question. Absolutely. What are some of the other M's that the patient portal can help us out with? Well, mobility and mentation are the are the are the big ones. But I know patients are really after medicines, they want to stay mobile. Stay mobile. And they want to stay sharp.
SPEAKER_04But to me, honestly, of all the of the four Ms is the biggest one is what matters to you? Is what matters to you and why like why are you coming to see a physician? Why are you coming to see me? Why are you why why seek medical attention?
SPEAKER_00What's most important to you? Exactly. And it could be medications, mentation, or mobility, but it could also be something else. I want to be able to do something with my niece or my grandson, and and uh I'm focusing towards a goal. And so what matters most, uh you have any interesting stories as far as you know, patients that have tried to put all that together, or what matters most?
SPEAKER_04No, actually, uh I think one of my favorite uh favorite patients that I, you know, I I'm I think I'm I think I'm I see them next week is when he first when he uh established with me a few months ago, his biggest thing was I wanted to lose weight so I can walk uh down my daughter's wedding. And we were able to work um, you know, he he did the hard work, it was up to him, you know. So all the credit, all the credit, but he lost, I believe, about 98 pounds. Wow. And so he's ecstatic about being able to walk without a case. Changes in mobility.
SPEAKER_00And then, you know, working with that uh it it's great to see on the patient portal those different items that you can you can really look at and ask questions, especially we talked about lab lab tests. Absolutely. And you know, I'm always a little concerned about seeing something on a portal without having a physician right there, but I have Google right there. Um you know, it it is sort of a little bit of caution of what you see in the patient portal. You know, you you want to discuss it with your physician because it all came from a physician's uh discussions with you. Absolutely. Because I love this joint decision making of you just don't get a CAT scanner, you just don't get a lab test. You talk about it. You talk about it. And you say, now I recommend this, and or do you have any concerns? But when the result comes, um I think there can be m m so much more added by not just seeing the result and seeing that it's high or in red. In red. And and and then worrying about it, but getting that communication. Do you see that a lot as well? I do, I do.
SPEAKER_04And I've and I've always said I firmly believe a patient is or anybody has access or should have access to their to their medical records, including their lab results. But the one thing that I do uh really, really harp on is context. Um the way that you know any system with because of you know number parameters, if one if one value is 0.00001 above, it'll flag red, it's dangerous, it's it's a critical alert, or there's something wrong. But the human body is so much more advanced, so much more nuanced and complex that I always told my and I there's been countless, countless, countless times where a patient came to me and said, Oh my gosh, you know, my my A1C is uh you know 5.5. It's in the red. What does that mean? Do I have diabetes?
SPEAKER_00No, you don't. Well, we're definitely want to talk about A1C, and I think that you know, hearing that something is just in the red. And I've actually seen it the other way around. I've actually seen doctors very worried that a patient might see on the portal that their kidney function was doing well, and therefore I don't need to see the doctor. And it's well, wait a minute, the doctor was probably going to talk about other issues to stay healthy, preventative issues, the next steps. Um and I think that's really important is not just to look at those labs and say, well, they all look normal. Chest x-ray was normal. It don't I don't need to see the clinician, but it's often it's that those opportunities where the physician may be able to go through some other I what's going to happen next, things like that. I'm a numbers guy.
SPEAKER_04Um numbers tell us so much, but at the end, at the end of the day, it's the connector it's the human connection.
SPEAKER_00Oh, it's uh it's what I tell patients. These are just numbers. They're just numbers. How are you feeling? Exactly. And I you know, especially in the hospital where folks will come in and say, well, your weight count is improved and you're this and that. How do you feel? How do you feel? And is is everything right? And you really want those questions asked. And I think those are the the kinds of things where being an advocate for your own health and your family's health would be starting with what we mentioned earlier, is know your numbers. Know your numbers. And I'd really like to go back to what you just mentioned, hemoglobin A1C. If you're listening to this and you've ever heard of the term hemoglobin A1C, excellent. If you know anybody with diabetes, you know, respecting their privacy, but do they know their A1C? I always get a little concerned if a patient with diabetes has never heard the words hemoglobin A1C. If you have diabetes, you should have heard hemoglobin A1C. And you should almost memorize what your personal number is. Would you agree? I mean, I do.
SPEAKER_04Yeah, if you have diabetes and I mean, as if anyone with diabetes, that is the A1C is the main way that physicians that we as you know providers track how you're doing.
SPEAKER_00Aaron Ross Powell And so to tell everybody exactly what the A1C is, it lets us know how your blood sugars have been doing. It's not just that instant in time. No, it is an average of three months. Trevor Burrus, Jr. Three months. So it's letting you know. And this is funny, I have used to have patients that would go in for their diabetes visit, and they would behave themselves very well for the week leading up to their visit, so that if the finger was stuck and the blood sugar was tested, it looked pretty good. But the A1C, you said a lot. It looks back how long? Three months. Three months, yes. So it's a very helpful number to know because to me, high sugar, that's irritating your nerves, your eyes, your kidneys, your feet, you know, it's all these things.
SPEAKER_04We found um recently, actually, in that high like hyperglycemia is the medical terminology for high for high blood sugar. But sugar in and of itself, or having the sugars, is one of the most inflammatory states in our in our body. Yeah. It wrecks havoc. So if you're a diabetic, in knowing what your A1C is, your hemoglobin A1C is, it's crucial. But I tell my patients all the time, especially you know, we're we're only a few weeks out of the holiday season, Christmas, the New Year's, the time with your family, at the end of the day, being able to take a little bit of a break and allowing yourself a little bit of grace, enjoy the Christmas cookie. Just one, not two. Um, enjoy that king cake, enjoy, you know, enjoy a little bit. But at the but at the end of the day, go right back into you know a good diet, good lifestyle. Your numbers will average right right out.
SPEAKER_00So the patient portal will show you not just your sugar level, but your hemoglobin A1C level that all diabetics should have an awareness of. And if family is helping somebody with diabetes, it's always good to know, and it's a great question to ask the physician. Uh, from the portal, so what are some of the other numbers patients should see when I when we say this? Do you know your numbers? What are some other good numbers?
SPEAKER_04Aaron Powell So your cholesterol, your LDL, your total cholesterol.
SPEAKER_00LDL, yep. Okay. So that's the bad cholesterol. The bad cholesterol.
SPEAKER_04Yep. Uh your HDL, the good cholesterol. Uh your um your blood pressures, your CBC, your blood counts.
SPEAKER_00Yes. And you know, so that to me just starts a conversation because it's hard for anybody to remember all these things and what they mean. But if you start hearing it over and over again, if a particular patient has said, you know, your blood pressures are good if they're 120 over 80 or lower, but it's a different for each person. Absolutely. And then your hemoglobin A1C, you mentioned 5.5. Actually, what pretty good. It's pretty good. It's pretty great. Uh 10? Not so much. Not good. Yeah. And and so that helps family members and a patient to say, you know, I'm starting to remember now. I we've talked about it. It's the third or fourth time. Humoglobin A1C, I'm seeing it in the portal. And sometimes the portal will graph it out on how you're doing over time. And you could say And we have access to that as well.
SPEAKER_04So we can we monitor trends, we monitor how you're doing. Um but you you touched on this a little while ago. Um but sometimes if you don't remember what your numbers are, but you know, oh my gosh, they were they were in the red.
SPEAKER_05Yeah.
SPEAKER_04But it opens that door and opens that conversation to have with your provider.
SPEAKER_00Even if the portal starts showing things are doing really well, going to the doctor might say, Okay, uh, I'm glad you came today because we wanted to set up your eye doctor appointment and things that might silently be going on. And you know, you may feel great and the numbers may look good, but there's these well-known screenings to make sure are your nerves working the way they should be? Is your kidneys working? Because you know, sometimes diabetes, high blood pressure, these silent things, and they take their toll on the kidneys in the heart.
SPEAKER_04They do. And that's what I like to call, especially when I see when I see my patients, is that's the the the time that I like to have fun because I begin to nitpick. It's we've taken care of the major things and got them under control, but it's the little things that you mentioned, your eye exam, your colon cancer screening, your prostate screening, your your breast cancer screening, all of these incredibly, incredibly, incredibly helpful tools.
SPEAKER_00Save lives. Saves lives. And and I know when we're trying to empower people with this information, it can be a lot. And and I love this one question to say to your doctor, I've looked at my patient portal, I see all my issues, but can you tell me what's the most important thing for me right now? And and I've heard a doctor say, Well, you know you have heart failure, you have kidney problems, but your blood sugar and your high blood pressure are your number one things today. And here and then the next question is, well, what are we going to do? What are we going to do about it? And and then the last question is, why is this important? And it is almost a flipped around of what's most important to you in advising me about my health care.
SPEAKER_04So, I mean, at the end of the day, it's what what is important to you. And that's ultimately what drives our visit is you know, everyone wants to be healthy, everyone wants to be able to. To live their lives to the fullest. The quality of life. Quality of life. And so at the end of the day, numbers are numbers only tell us so much. But at but there's no substitution, there's no there's no comparison of actually being able to sit with your with your provider, with your doctor, and say, hey, this is what really matters to me. This is this is why I'm here.
SPEAKER_00Yeah. And uh to me, I think it really brings that partnership together of shared decisions when the patients have now literally at their fingertips a patient portal and can uh access that information. If they go see another doctor, they can help direct that information to that doctor. Or nowadays, doctors are now able to tap in, like you mentioned, from across the country. And and uh you know, as we get out there and travel and do everything.
SPEAKER_04I've had so many patients say, well, I kind of Googled. And at the end of the day, they are they are amazing search engines.
SPEAKER_00Yeah, the artificial intelligence that's available and it sounds good, uh, but it's not personalized 100%.
SPEAKER_04The human connection, the human touch.
SPEAKER_00Yeah.
SPEAKER_04Doesn't understand it, doesn't know it, and doesn't know they that doesn't know you, who you are as a person.
SPEAKER_00Aaron Powell Well, let me flip it around a little bit. Uh what we're seeing is that it is not uncommon for the physician to rely on all their years of experience, all their studying and medical training, but we'll add to it what does medical artificial intelligence help the physician and the team in the care of of particularly difficult diagnoses? And uh what my what's your thoughts on this? I I feel that that is not just using artificial intelligence. It's a physician steering it. Steering it. And also not believing 100%.
SPEAKER_04Nope. Um I mean I I use AI in my clinical practice all the time. Uh the biggest one that I use is it helps my documentation. And um it allows me to kind of return to the like the like the spend more time with the patient.
SPEAKER_00Exactly. Uh what I found is uh it is it has added my understanding of complex situations and has helped me explain things a little bit more clearer and memorable. Uh you know, I've I wouldn't want to like teach a class and then have the the students forget what I said ten minutes later. Right. And so boiling it down to what's most memorable and then repeating it. But I think uh what we're seeing in medicine is that there's more and more tools. I used to, and if you see this lab code, it has lots of pockets. It has pockets on the inside, it has pockets on the outside. We used to fill them full of books. Paper. Books, yeah. We used to have many textbooks that my eyes could not read today. Okay, they're they were microprinting. Remember the Sanford Guide. You know, and in these these guides that doctors would carry around in their pockets. And and uh and I think these were our external brains. Well, they we've now m multiplied it, but we have we are using it to the best of our abilities wisely and with the patient in mind. How do we make it unique for the patient? It's almost like robotic surgery. It's not the robot doing the surgery, the surgeons. 100% in control of that robot. It's the same as when we were doing this. It's our responsibility. It's our responsibility. Trevor Burrus, Jr. Yeah, I think that's real very reassuring that we're we're mixing it together, but it's a great question to talk about.
SPEAKER_04Trevor Burrus, Jr.: But what I think one of the things that a lot of people um are beginning to understand is the amount of medical knowledge that is constantly being updated and constantly being studied and constantly produced in in the world. And so if you think about, if you think back to, you know, like even when I was in medical school, the amount of medical knowledge that we know that was present at that point in time until now. Yeah. Um, you know, with our phone. We would stay up studying until three in the morning.
SPEAKER_00Four in the morning. Yeah. And and now I think there's so much more information and it's so accessible. We we want to see it in a very transparent way, and we want to see it prove to me that this is the right recommendation. Show me the research that was Show me the numbers. Yeah, both not only ethical research, but it was randomized, it was controlled, and it showed that this was a reasonable conclusion, and that's how we could decide the best treatment. Yeah, and I'd love to be able to see that at my fingertips.
SPEAKER_04And that's and that's all, and that's one of the greatest features of AI in medicine specifically, has allowed me to do is keep up to date on the newest, most accurate research being done, the newest guidelines, you know, proven proven proven guidelines. But at the same time, I don't wear a white coat. Um but I can't I couldn't imagine you know wearing my white coat and having all of that information in paper form.
SPEAKER_00Exactly. Oh, it'd be just I would be trenched over. My neck would be breaking.
SPEAKER_04Um but I we have access to that information right on our phone. Yeah. And so it's a it's an incredible tool, but at the end of the day, there's always a physician at in the driver's seat, as it should be.
SPEAKER_00Yeah, and explaining the nuances, because I tell you, everybody's story is unique, everybody's family history is unique. Absolutely. If a patient is going through the portal and has questions, is there a helpline they can call it? There is. Um I mean the the main line. Or there's the I can't log in. I can't log in.
SPEAKER_04Or I'm or I I don't I don't remember my password. Yeah. Um that was my mother the other day. Um and so it's there's always a main line for here at Lakeland. It's you know 863-284-5000. And our amazing CL team will be more than happy to help. Yep. Um and it's it's just another avenue and another tool in our toolbox.
SPEAKER_00Well, it's really helped because at the Lake Marion Clinic, your team members, from the receptionist to the medical assistants and all that work in that clinic. Uh tell me a little about your team, uh, you know, having all the good things they're doing.
SPEAKER_04Oh my gosh, where do I start? I mean, from um I've always I've always told my my staff, and I call them my staff because without them, I'm not able to do anything that I do. So, but from our our check-in team to my nurses and my MA staff, I mean they they are the they are the first line, they're the first faces.
SPEAKER_00I th then I've I've always seen where you know they put that little reminder about, hey, it's flu season, or it's the uh that just make sure we get that note for work or for school. And you're dealing with all those ages. Uh that's the the fun part. And and then you're able to tie in sort of what's happening in the community and then what's most important to the patient based upon what they tell you. Aaron Ross Powell No, absolutely. So that's excellent.
SPEAKER_04But like I said, I I would not and there is not a doctor's office in you know in Paul County, in Florida, in the world that you know that does not you know owe everything they do to their to their staff. So um that's a first thank you to them uh for putting up with me and my shenanigans sometimes.
SPEAKER_00Aaron Powell Well, I love how like the regional sort of pulls it all together and has it in multiple sites. And having the urgent care right there It's incredible and actually the freestanding emergency room is just a little further down the street. That's open 24 hours a day. Yep. So I mean, just to have that access to care, but then you really need to have that uh health care home. And I and I know that's what you're providing. You have this healthcare home because you get to know your patient so well. Trevor Burrus, Jr. I mean we try to.
SPEAKER_04Um at least that's what I say. But at the end of the day, I mean, I'm I'm thankful for the patients that have entrusted me to be their to be their doctor. Trevor Burrus, Jr.: That's the best part about being a doctor.
SPEAKER_00So you know, nowhere else do you get to ask these very personal questions, but it it's for a reason and it ties it together. And then just to be able to explain, you know, oh, you know, the hemoglobin A1C, it's it's counting how much sugar is stuck to your blood cells, and and that only lasts for three months, but it tells us the numbers and just being able to explain, you know, what's what's the best uh advice and get their questions. Dr. Moon, I really want to thank you for all that you're doing and helping us with all the technology, and we're looking forward to working with you some more. Absolutely. Thank you for having me. Take care. I've enjoyed it.