Button Up | GMS #18

Make sure your sales don’t change their mind!

1.) Congratulate them and re-assure them that they made a good decision 

2.) GET REFERRALS! Ask twice 💯

 When your customer gives you other people that can benefit from this: -It makes them more confident with their decision and less likely to cancel -This is the fastest way to grow your business 

3.) Set expectations / Next Steps

4.) Make sure there are no unspoken reasons why they might cancel 

5.) Thank them and re-assure them again