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Couture Conversations
Running the Show: A Candid Look at MedSpa Management with Clara
Couture Med Spa
www.couturemedspa.com
Ever wondered what keeps a luxury medspa running like clockwork when you step through its doors? In this revealing conversation with Clara, Practice Administrator at Couture Med Spa, we pull back the curtain on the organized chaos that clients never see.
From pre-dawn preparation rituals fueled by essential coffee to the delicate art of balancing corporate policies with genuine client care, Clara shares how she manages to be everyone's go-to problem solver while keeping the medspa experience seamless for clients. "I want everyone to feel seen and heard," she explains, revealing her philosophy that has guided her three-year journey from front desk coordinator to practice administrator.
What does it really take to thrive in aesthetic medicine management? Clara doesn't sugarcoat the challenges of juggling urgent tasks, maintaining team communication, and ensuring every client receives personalized attention. Her advice for aspiring med spa managers centers on what she calls the perfect recipe: "Passion for the treatments, patience with people, and genuine care for helping others."
The conversation takes a fascinating turn when Clara shares her prediction for the industry's future—a marriage of external aesthetics with internal wellness that creates a holistic approach to beauty. This integration is already beginning with treatments that address both appearance and health from the inside out.
Whether you're considering a career in aesthetic medicine, curious about the inner workings of a med spa, or simply appreciate hearing from professionals who've mastered the art of making the complex look easy, Clara's insights offer valuable perspective on finding fulfillment through helping others feel their best.
Tune in to discover why Clara believes finding your workplace "family," staying curious about evolving treatments, and remembering we're "all human, all trying to do the same thing" are the keys to success in any fast-paced profession.
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Couture Conversations Podcast
Client Relations: Building Trust Beyond Treatments
Couture Med Spa
www.couturemedspa.com
Building genuine relationships sits at the heart of everything we do at Couture Med Spa. Regional Manager Raquel pulls back the curtain on how these connections transform both the client experience and our business success in this enlightening conversation.
When clients share their insecurities and appearance concerns, they're placing immense trust in our hands. Raquel reveals the thoughtful practices that ensure every person feels valued from their very first phone call. You'll discover why our staff keeps mirrors at the front desk (hint: you really can "hear" a smile through the phone) and the training techniques that help even shy team members forge meaningful connections with clients.
The podcast explores powerful relationship-building strategies that any business can implement. Learn about the simple yet effective practice of documenting personal details about clients to create continuity in relationships, making people feel remembered and valued on return visits. Raquel shares touching stories of long-term clients who've become like family – from those who track down staff members just to say goodbye before moving away to others who remember personal preferences and bring homemade treats as gifts.
Perhaps most revealing is how these relationships flow both ways. "I think clients don't realize they have just as much impact on us as we do on them," Raquel explains. This mutual appreciation creates an authentic environment where both staff and clients genuinely look forward to seeing each other.
Whether you're in the aesthetics industry or any customer-facing business, you'll take away Raquel's powerful guiding principle: "Take care of your team. Your team takes care of your clients. Your clients take care of your business." Discover how prioritizing genuine human connection in an increasingly transaction-focused world creates lasting relationships that benefit everyone involved.
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Couture Conversations Podcast
The Secret Sauce: Raquel's Journey from CCC to Regional Manager
Couture Med Spa
www.couturemedspa.com
Ever wondered what happens when someone experiences both sides of aesthetic treatments—as both provider and patient? In this revealing episode of Couture Conversations, we sit down with Raquel, Regional Manager for Couture Med Spa's Florida locations, who shares her remarkable journey from front desk coordinator to leadership while transforming her own skin and health along the way.
Raquel takes us back to 2020 when she joined Couture fresh out of retail, excited simply to wear scrubs and perform B12 injections. Her natural talent for leadership quickly propelled her through the ranks to her current role overseeing multiple locations. What sets her management style apart? A commitment to leading by example—showing up in scrubs rather than business attire, working the front desk alongside her team, and never asking staff to do anything she wouldn't do herself.
The conversation takes a personal turn when Raquel reveals her own transformation through Couture's services. Having struggled with severe acne that led to extensive scarring, she went from "wearing makeup to the pool" to rarely using cosmetics after consistent fractional laser and IPL treatments. Later, she achieved an 80-pound weight loss using the spa's injectable weight loss program before her wedding—experiences that allow her to authentically recommend treatments to clients.
What truly distinguishes this episode is the insider perspective on Couture Med Spa's unique position in the aesthetics industry. Raquel shares shocking comparisons between Couture's affordable pricing and competitors charging 5-8 times more for identical treatments using the exact same equipment. This "luxury meets affordability" approach has created fiercely loyal clients who follow Couture even when relocating to new cities.
Whether you're curious about aesthetic treatments, contemplating a career in the industry, or simply appreciate stories of personal and professional growth, this candid conversation offers valuable insights into how accessible, quality aesthetic services are revolutionizing self-care for everyday people. Ready to learn how proper treatments combined with medical-grade skincare can transform not just your appearance but your confidence? This episode is your perfect starting point.
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Couture Conversations Podcast
Training the Future: Diane Gillin on Aesthetic Education
www.couturemedspa.com
Ever wondered what separates a great injector from a merely good one? The answer lies in continuous education, ethical practice, and knowing when to say "no" to client requests.
Diane Gillin, founder of Couture Med Spa and National Trainer for Allergan Medical Institute, pulls back the curtain on aesthetic education in this eye-opening episode. With nearly two decades of experience, Diane reveals how drastically the field has evolved and why staying current with training makes all the difference in client outcomes.
"Everyone starts from day one," Diane reassures new practitioners, while emphasizing the importance of mastering fundamentals before attempting advanced techniques. She shares her favorite aspect of teaching—watching the excitement of new injectors as they discover how a single syringe of filler can dramatically transform a face when placed strategically.
For anyone considering aesthetic treatments, this conversation offers invaluable guidance on finding a trustworthy provider. Diane warns against practitioners who never say "no" or immediately recommend thousands in treatments. "If they quote you $8,000 worth of filler, it's probably a red flag," she cautions, advocating for the patient-centered approach that defines excellent care.
Perhaps most fascinating is Diane's insight into facial balancing—the art of assessing the entire face structurally before addressing specific concerns. "You have to build the foundation of the house before adding the windows and shutters," she explains, revealing why the most effective treatments often don't directly target the area clients initially complain about.
Whether you're a provider seeking to elevate your practice or someone curious about aesthetic treatments, this conversation delivers both practical wisdom and inspiring perspective on an industry dedicated to helping people feel their best. Subscribe to Couture Conversations for more insider knowledge about the constantly evolving world of aesthetic medicine.
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Couture Conversations Podcast
Couture Med Spa
www.couturemedspa.com
Diane Gillin never planned to revolutionize the med spa industry. A passionate trauma ICU nurse with dreams of "saving lives and changing the world," she reluctantly agreed to help a friend at a plastic surgeon's office for just one day. That single day changed everything.
What followed was a profound revelation—Diane realized she could transform lives without the emotional devastation of critical care nursing. "I can change lives," she recalls thinking, "and I don't have to put people in body bags." With encouragement from her father and a business partner who saw her potential, 27-year-old Diane took a leap of faith that would redefine her career and the aesthetic industry.
Starting in a tiny 8x10 room with just her sister-in-law as her first employee, Diane built Couture Med Spa on a revolutionary concept: "where luxury meets affordability." Rejecting the exclusivity she'd witnessed in the industry, she created a welcoming space where everyone could access quality aesthetic treatments. Within 90 days, her waiting room was so consistently packed that she was asked to find her own space—a telling sign of what was to come.
The journey hasn't been without challenges. As a female entrepreneur, Diane faced barriers her male business partner didn't experience: "It's ten times harder to get a yes being a woman." Nevertheless, she persisted, handling everything from hiring to inventory while maintaining her hands-on approach—something she continues today, even answering phones and calling leads between podcast recordings.
Thirteen years later, Couture Med Spa operates seven locations across Florida, New Hampshire, and Virginia, with ambitious franchise expansion plans. But Diane's greatest pride isn't the business growth—it's watching her team members evolve, purchase their first homes, start families, and grow professionally. Her advice to aspiring entrepreneurs? "Surround yourself with positive people that complement you" and recognize when relationships no longer serve your growth.
Ready to experience the difference at Couture Med Spa? Visit www.couturemedspa.com or follow us across social media to learn how we're changing lives by making aesthetic treatments accessible to everyone.
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Couture Conversations Podcast #6
Couture Med Spa
www.couturemedspa.com
What happens when the founder of a med spa finally confronts her lifelong battle with weight? Diane's raw, emotional journey from 300 pounds to losing 170 pounds isn't just about numbers—it's about reclaiming life itself.
"I look at myself now and I look at myself 170 pounds ago and I know I added a decade onto my life," Diane reveals in this deeply personal conversation. For someone who tried "every pill, lotion, potion, diet" since childhood, her transformation required more than willpower—it demanded a complete mindset revolution.
The turning point came during her father's cancer battle. Seeing her hero frail yet fighting sparked an epiphany that changed everything. Through gastric sleeve surgery, GLP-1 medications, and unwavering commitment, Diane navigated plateaus and setbacks that would have defeated her former self. But this isn't a story about medical interventions—it's about using every available tool to become who you were always meant to be.
What makes this episode particularly powerful is Diane's honesty about the psychological journey. The strange disconnect between her new body and self-perception. The liberation of finally having her outside match her inside. The guilt she initially felt about using medical help for weight loss. "It's not cheating," she emphasizes. "It's giving you your life back."
As a woman in the aesthetics industry who once heard clients say, "You don't look like you should be selling body contouring services because you're so big," her transformation transcends physical change. It's about silencing critics, proving doubters wrong, and most importantly, becoming comfortable in her own skin for the first time in her life.
Whether you're considering your own weight loss journey or simply need inspiration to tackle seemingly impossible goals, Diane's message resonates: "If I can do it, anyone can do it."
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Ready to transform your beauty routine without breaking the bank? Discover the game-changing membership models that are making premium med spa treatments accessible to everyone.
Most people avoid advanced skincare treatments because they believe they can't afford them—and they're right if we're talking about traditional pay-per-treatment pricing. When a single laser session costs $300-$500 elsewhere, consistency becomes impossible for the average person. But consistency is exactly what delivers results.
At Couture MedSpa, our innovative membership approach is changing everything. Our Empower membership delivers eight laser treatments, a signature facial, and a B12 injection for just $199 monthly—that's less than the cost of one laser treatment at most competitors. After your first year, the price drops to $99 for maintenance, ensuring you preserve those hard-earned results.
What sets our memberships apart is flexibility. Members can customize their treatment combinations each month, addressing multiple concerns simultaneously. Want to target sun damage with IPL while eliminating unwanted hair? Done. Need to focus on texture one month and pigmentation the next? No problem. Our highly-trained providers create personalized plans that evolve with your skincare journey.
Beyond our Growing Young memberships, we offer specialized programs for body contouring and weight management. Our body contouring package combines Vanquish fat reduction, Emsculpt muscle toning, cryotherapy for cellulite, and LED therapy—treatments that would cost thousands individually at standard pricing.
"Affordability creates consistency," says Rocky, our regional manager. When treatments are accessible, clients maintain their regimens, achieving results that once seemed impossible. Our members often share how they previously avoided med spas altogether, assuming treatments were beyond their budget—now they've been with us for years, transforming not just their appearance but their confidence.
Schedule a free consultation today and experience our facility, see our state-of-the-art equipment, and meet our experienced providers. Whether you're just beginning your skincare journey or seeking to maintain your results, we'll help you find the perfect membership to make beauty a sustainable part of your lifestyle.
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Curious about what's really happening beneath your skin's surface? Our fascinating conversation with Rocky, Regional Manager at Couture MedSpa, unveils the game-changing Visia skin analysis system that's revolutionizing how we approach skincare.
The Visia isn't just another beauty gadget—it's a sophisticated diagnostic tool that captures three detailed photographs of your skin and compares your results to people of similar age and skin type worldwide. The revelations can be startling: many clients discover their skin is aging years faster than their chronological age due to sun damage, lifestyle factors, and inadequate skincare. Most eye-opening? The feature that shows what you might look like at 80 if current skin conditions persist untreated!
Rocky shares compelling personal experiences, including how combining treatments transformed her own acne-prone skin after years of frustration with products alone. She emphasizes that the most powerful results come from customized treatment combinations—fractional lasers for texture and wrinkles, IPL for sun damage and redness, appropriate injectables, and consistent home care. The beauty of Visia is its ability to pinpoint exactly which concerns need addressing, creating truly personalized treatment plans rather than one-size-fits-all approaches.
Perhaps most valuable is Visia's ability to track improvements over time. One client was discouraged by visible sun spots until a follow-up scan revealed a remarkable 45% improvement in areas she couldn't fully appreciate day-to-day. After all, you didn't develop skin damage overnight—it accumulated over decades—so seeing objective measurements of progress provides powerful motivation to continue investing in your skin's health.
Ready to discover what's lurking beneath your skin's surface and create a roadmap to your best complexion? Schedule your complimentary Visia skin analysis at Couture MedSpa today and take the first step toward understanding—and transforming—your skin's true condition.
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Tired of weight loss approaches that promise quick fixes but deliver short-lived results? In this candid conversation, our providers dive deep into what really works for sustainable weight management and body transformation.
Weight loss injections like semaglutide and tirzepatide have revolutionized how we approach weight loss, but they're just one piece of a much larger puzzle. As Lindsay shares her remarkable journey of losing 102 pounds, she reveals something surprising – it wasn't just the physical changes that mattered, but how these medications helped quiet the constant "food noise" in her mind. "It felt like what my body was missing," she explains, highlighting how GLP-1 medications can help reset unhealthy relationships with food.
The conversation goes beyond just medications to explore why accountability makes all the difference in weight loss success. Through our specialized memberships, clients receive regular check-ins, body composition analysis, and personalized guidance that turns what could be a temporary fix into a sustainable lifestyle transformation. We don't just monitor weight – we track muscle mass, hydration levels, and overall body changes to ensure healthy, balanced progress.
What happens after you reach your goal weight? Our providers explain the critical importance of proper medication tapering and how our integrated approach seamlessly transitions clients to maintaining their results through body contouring treatments like EmSculpt and Vanquish. These targeted therapies address those stubborn areas that diet and exercise alone can't fix, completing the transformation journey.
Ready to transform your relationship with your body? Schedule a consultation at Couture Med Spa and discover how our comprehensive approach to weight management can help you achieve not just weight loss, but true body confidence that lasts.
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Diving into the world of injectables can feel intimidating. With social media influencers sharing horror stories and Hollywood movies depicting comically frozen faces, it's no wonder many people approach Botox and fillers with trepidation. Nurse Practitioner Nikki joins us to separate fact from fiction, sharing insights from her journey from oncology to aesthetics.
"I wish I would have started earlier" is the refrain Nikki hears most often from clients. This speaks to a fundamental truth in aesthetic medicine: prevention is significantly easier than correction. Rather than battling decades of established wrinkles and volume loss, preventative treatments can maintain youthful skin with minimal intervention. This conversation explores how neuromodulators like Botox and Dysport work by temporarily relaxing muscles to prevent wrinkle formation, while fillers add volume to areas needing enhancement. The difference is crucial to understand when considering which treatment might best address your concerns.
Perhaps the most surprising aspect of our discussion centers on the unexpected applications of injectables. Beyond cosmetic enhancement, Botox effectively treats excessive sweating, teeth grinding, and jaw tension. Men increasingly seek these treatments not only for wrinkle reduction but for jawline definition and facial contouring. The stigma surrounding male aesthetic treatments continues to fade as more men prioritize self-care. Nikki emphasizes the importance of comprehensive consultations, realistic expectations about timing (results aren't immediate!), and choosing qualified providers working in legitimate medical facilities. Whether you're injectable-curious or looking to refine your treatment plan, this episode provides the education needed to make informed decisions about your aesthetic journey. Schedule your complimentary consultation to discover custom solutions for your unique concerns.
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What does beauty really mean in a world of unattainable standards and sky-high prices for self-care? Join us as we sit down with Lindsay Forkin, Lead Esthetician at Couture MedSpa, who pulls back the curtain on how aesthetic treatments are being revolutionized to become accessible for everyone.
Lindsay shares her deeply personal journey into medical aesthetics, inspired by watching her sister's struggles with persistent acne and the life-changing confidence that came from finding the right treatments. This experience shaped her passion for combining relaxation with transformative results—a philosophy that perfectly aligns with Couture MedSpa's mission of making luxury accessible.
The conversation explores how Couture MedSpa has reimagined the traditional medspa model with membership options starting at just $99 monthly, giving clients access to treatments that typically cost hundreds elsewhere. Beyond affordability, Lindsay highlights their commitment to cutting-edge technology like SkinPen microneedling, Syneron Candela lasers, and their newest addition—a cryotherapy-based cellulite treatment that's perfect for summer preparation.
What truly distinguishes this approach is the emphasis on long-term relationships and continuity of care. "When it comes to changing our skin, it's a marathon not a sprint," Lindsay explains, comparing skincare to fitness—consistency matters more than one-time treatments. First-time visitors receive complimentary consultations including advanced Visia skin analysis technology that provides objective measurements of skin health and tracks improvements over time.
Whether you're curious about trending treatments like EMSculpt and body contouring, or interested in more traditional services like Botox and fillers, this episode offers valuable insights into making informed decisions about your aesthetic journey. With five locations across Central Florida and more opening nationwide, Couture MedSpa is challenging industry norms and proving that everyone deserves access to self-care that makes them look and feel their best.
Ready to redefine your relationship with beauty and wellness? Listen now to discover how true radiance starts from within.