The Offer Maze: Why Real Estate Offers Are More Chaotic Than You Think

Welcome to the Offerin' Real Estate Insights podcast! In this very first episode, hosts Darrin Grella, Ben Walkley, and Kevin Waise tackle one of the most stressful — and often overlooked — parts of a real estate agent’s job: the offer process.

Why is it so chaotic? Why does something that should be exciting — getting offers — turn into a frustrating, confusing experience for agents and sellers alike?

In this conversation, you’ll hear:
✔️ Why the traditional offer process is broken
✔️ The emotional weight agents carry when managing multiple offers
✔️ Real stories about what happens when offers get missed (and how that can cost thousands)
✔️ Why transparency is the key to trust — and how most agents are missing it
✔️ How Offerin was built to solve this exact problem, freeing up your time and protecting your reputation

This isn’t just about business — it’s about being at the game, the recital, and with your family fully present.

👉 Discover how Offerin helps agents win more deals, save time, and look like heroes to their clients. Visit Offerin.io to learn more or schedule a demo today.

Like what you heard?

🔔 Subscribe to The Offerin Podcast—new episodes drop every other Wednesday—for practical insights on the tools, tech, and tactics transforming real estate. If today’s episode helped reduce stress or sparked an idea, please leave a quick review. It helps more agents discover smarter ways to manage offers, improve productivity, and stay present for life’s big moments.

Transcript

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Welcome to the very first episode of The Offerin podcast, where we talk real problems, real stories, real solutions in the world of real estate. I'm your host, Darren, and today we're going to dive into one of the most stressful and equally exciting parts of a real estate agent's life the offer process. It's messy. It's manual. It's costing agents more time and sanity than it should be. I'm joined by my co-founders, Ben and Kevin. Glad to have you guys here. And we're going to break down the chaos and discuss what a better way looks like. So, Ben. Kevin. Glad you guys are here. You ready to jump in there? Yeah. That's great. So, here, we said first episode. Nobody knows who we are. And they're dealing. They're going to know. They will know. Besides our mothers and our in our kids that all this podcast. But, so, so tell me a little bit about your background history. Snapshot of the last 20 years or so. What brings you here to the table? So you go. Why am I going. First? You're better at it than I am. Okay. All right. Taking the eyes. Yeah. I'm Kevin, I am the founder, and broker of. Exactly. Real estate, a local boutique northeast Ohio brokerage, and, also the founder of offer in which is a offer management platform for real estate agents. And really, we built that product because we needed to manage our offers for exactly real estate. And we were having so much difficulty with it. It was manual entry, double entry. And so we built offering essentially to manage our offers. And now we have released it to the general public. Right. How long have you been a real estate agent? Oh, boy. I think since 2013 I've been a real estate agent. But how many houses do you sell a year? I think we sell 100 to 120 houses last year. Okay, great. Ben, what brings you to the table? Well, I have been in real estate since 2003. I got married in 2003 and went into the title industry, and spent most of my career there. Until we we became friends about a decade ago. And. Worked together for ten years. I was in the title company here, the real estate company, and we ended up writing a book together about all of this stuff. Been raising our families together. And a couple of years ago, Kevin asked me if I would come to the the other side of, I don't know, rent or the like. I always thought it was the dark side, but I think it was the light side. I don't know. I love it. So I decided to join him. Primarily just because I believe in what he was doing. More so than anything. And then offer in he had, you know, Kevin's like a tinkerer. You know, he's I think prior to, like, two years ago, like, he didn't get out of his underwear, like, most days. You can stay in your house and sell. Real estate. From your bedroom. Okay. So, anyways, you know, years ago, he told me when when I first met him, he was working for all the corporate and had gotten a big promotion. And, you know, he's a, like, a real whiz. He might be I, I think he is. Yeah. Right. So, he always wanted to build something, you know, a piece of tech. And he did it. He did it. He had his own version. And, of offer in that we call it offering. Yeah, it's called off. It's called offering. Yeah. So he was using it primarily because he doesn't want to rely on anybody else. He's like I don't want to have to do, I don't want anyone else to have to do anything. I'll just do it all myself. So like he made that to like kind of just make his life easier because he was doing everything. Yeah. And I remember two, two years ago. Oh, that was interesting. You bang on the table and it echoes on the mic two years ago. We we put this out there, this offering product out there to see if anybody would want to use it. And immediately we had some people latch on to it and start using it in their business. And he freaked out. It's like, oh my gosh, if people actually want to use this, I made this like he had like all this self-doubt stuff. So, that's when we decided to go all in, if you will, and, and, and really make this thing something awesome and, so. Yeah. So I've gotten, I've gotten to be in the title the real estate and I'm the least technologically advanced person around. So it's fun to watch, you know, what you guys do at this thing? But I will say it's it is, I don't I'm not in the grind of the offers day in and day out, but I don't know how they would be able to list all these houses without this. Like, it would be horror. It would wreck. It would wreck their lives. They can like genuinely. Yeah. Let's dive into that. That chaos a little bit like if you were to describe what's the one word to describe the traditional real estate offer process, like you said their life would be. You couldn't list that many houses because of it. So what is it? What is that thing? What's the word that comes to mind when you think of the traditional real estate agent? I think when you think of the, In the offer. Process, the one word that comes to mind is chaotic or scattered. One of those two words. Yeah. Why what what what is chaotic? What is scattered? Well, the whole real estate process, the offer process essentially is made up of all types of different things from different people at different times, and they all come in different forms. And so you have different contracts. You might receive an offer via text message, you might receive an offer via email, you might receive an offer via Loup or DocuSign. All of the offer documents, at least in Ohio, are different. There are some states where they're all the same, but in a lot of states you have different offer documents, different, disclosures, different contingencies. And then you have all types of different buyers, different, ways that they're going to purchase the house financing, purchase prices, everything. So it's a lot of information coming at you really fast in a nonstandard EIS or non structured format. And so there has to be something to structure that oftentimes it's a human being with an Excel document. Right. Which also leaves a lot of room for error and chaos. Yeah. To tell me like the emotions when you get an offer, like you said, there's so many different forms and like I'm a text guy. Ben's a phone call guy. Do you have a comment on that? Whoa. I think the emotion of who? The seller or the agent. How about the agent receiving. Let's start with that. Well, I think I think the I think the standard position is, is like by the time you get to the offer part, you know, you've done everything you've met with these people, listed the house pictures, like it's been this big process to get it to the point where it's time for the offers. Yep. And it's a lot of work. So then now the offers are coming and. I think generally speaking, it feels like you're already like you've done the job already all the way up to the offer, even though you still have a bunch of legwork to do. You've really brought it to that point. You feel your job is done. No, not done. But like you kind of in your head, pretty much count on the fact that that house is gonna sell. It's gonna sell. Yeah. So now the offers come in. If it if you get ten offers on it. Yeah. In theory, it should be super exciting. You'd be like, we crushed it. Yeah. This is amazing. Look at this. Like, all our hard work, we brought it to this point. We nailed the pricing. Oh, my gosh. My seller is going to be so blessed. It should feel like that. But it does it it it can't because you're like, at your kid's baseball game and you're like, oh, I need to deal with this. I got a, I need to hurry up and get home. Okay, I'm going to I'm going to. Well, meanwhile, the seller doesn't know what's happening. They're just counting on. They don't know if they got no offers and they got ten. They just know that you're doing it and you're trying to figure out. They hope that you are well. Yeah. And you're trying to you're but you you already feel like you already did it most of the job. But now you got to like, you know, gear yourself up to like, okay, again. Now I got to like, all right, I'm going to be at Bobby's game then. Like after that, I got to like, take like the evening until like, who knows when? Because I got to go through all of this, and then I got to get on the phone with the seller. And then I got to explain all of this to them because, like, of course, they haven't seen anything. And I have the downward pressure of making sure that I like, didn't screw them over because I missed a detail. So it's like it's almost like the, the common like where you should have joy. It's like there's no I'd say there's a few agents out there that are like, they get they have like maybe they don't have any kids, maybe they maybe they just are like, I don't know, they can get a glass of wine out and like, they're just love the process of like, well, for those people like, this doesn't make sense. But for like most other people who are, you know, dealing with life's this like this very significant moment because, you know, it's significant. So you you're literally the seller hired you to get this right. You better get it right. You get it. Right. And, and and they're going to judge you based later. I mean, like, you might be the nicest person around, but like, how you did in that moment, like, if you pick the right deal and it closes nice. That's amazing. And if you got something wrong and it's horrible, that's what they remember. Like they could be kind about it, but it's like it's a big deal. Well, I do want to ask that what's the real cost of missed detail because like, yeah, this small reputation, this. Small level, it could just be like, you have to write a check for missed home warranty or something. But like big level, it's, you know, it could be like maybe. No, no, no, it's just like 30 days. If you picked the wrong person, like, the seller loses money, you lose the you lose their referrals because it like went it went south. Like it's not the end of the world, but it's just it doesn't have to be that way. And it doesn't have to be you stressing out. It actually can be fun. That's that's I think what's that's that's what's exciting about this is it actually can be this exciting moment. And you not feeling like you have to miss out on your life. That's the. Truth. Yeah. Outside of an outside of the emotional part of it and the stress level of it. What is the cost. That can be there can be a financial cost. I know of a real estate agent who had received multiple offers on a property. And like I said, they came in different formats. One was down loop, one was email, maybe one was DocuSign one, and they had the seller accept an offer, went to go and tell the real estate agents that their offers were declined to accept this new one. After he had done that, he got a phone call from another real estate agent and they said, hey, just checking in on my offer. And he was like, you know, in none of his notes. Did he see this guy's name? He didn't know about this offer. And he's like, I don't know what you're talking about. What offer did you send it over? The guy's like, yes, I sent your email yesterday at 2 p.m. or whatever it was. Sure enough, this agent goes back through his emails, sees that he missed an offer, that he never even presented it to the seller. And lo and behold, it was actually the best offer that the seller should have accepted, and it was going to make them a significant amount more in net return. And not only then did he, he did do the right thing. He went back to the seller, said, hey, I made a mistake, I own it. He actually did end up writing a check to cover the difference, which was significant. It was like $8,000. And so he had to pay that to the seller, did the right thing, made it all right. But that just goes to show you can miss details. So simply. I want to work with that guy. Because he's going to write a check. He's going to be happy. It's a good for him if he's listening to this, I. Good for you. That's awesome. Oh. Man of integrity. He did. He did the right thing. But there probably are many scenarios where a real estate agent might not even know about it. Statistics show how many of them are going to actually own it. Right? Yeah. I mean, I mean, you got to have a. Yeah, a stroke, a check. Yeah. I mean, so so here's the funny thing. We say what his name is. No. Right. 5% of offers never get presented. Is that right. That's reported. All right. So dude, to your point, like, who's actually going to be like, you know what, I forgot to give it to him. So statistics show that 5% of offers never get presented to the sellers. Wow. Oh yeah. That's probably more like 10 or 15. But if you ask the average real estate agent what percent of offers they feel like never got presented. Oh, do you think. Oh, yeah. Okay. What about that buyer's agents. Like what percentage of their offers do they feel like it's 50? Oh, I'm sure it's like I feel like my offer never. Or they already accepted one and they like, they didn't even like they either have their own buyer that they're going to use, or they already talked to Sue Smith at the same company. Or like they're you feel like every every buyer, real estate agent that's been around feels like when they put their offer in, they're pretty sure it's not going to get there. Yeah, that's a great question to ask because when, if how about the the similar question, how many offers have you not presented. That's that's my, my thought they would say 00I present 100% of offers I receive. But when you ask how many what percentage of offers have you presented that you don't think has been presented to the seller. It's huge. It's a high number. Yeah. So there's somewhere probably somewhere between. Well I'm not where the actual number of lies. Whether it's real or not. It's perceived. Yeah. And the problem is, is like to Kevin's point is all these offers have different things. The date of closing, the amount of, you know, what bank, what other. There's all these details and the, the quote unquote highest priced one isn't always the best offer. And so for the person that is the seller, like they by and large don't ever know this information. I mean, if they use offer and they know it. Yeah, but they don't know it. They know they're not able to process it because there's so much information. And their agent has to like basically in a normal scenario, crunch it all down and then try to communicate it. Yeah, you don't have to do that. Keep banging into this thing cause our hands get all wild. But the point is, you don't have to do that. The seller actually gets the information, they can process it, and then you can actually give your expertise as an agent. That's the key here is like you're not having to do the listing twice. Like. And they feel amazing about it because they're it's transparent. They're informed. They they they get to feel involved. Yeah. You get the credit as the agent because now you can come in and actually help them cipher through what is important. Yeah. Because agent stays in sync I don't know. Said it. Season control of the navigates it like a great coach. Like a great quarterback. You know, is kind of in control of that play. So, Kevin, you sell over 100 houses a year. You dive into a little bit of the what? You see, you shared a great story. From the from the chaos side back to that story about the the agent that missed an offer. Like, how is that possible? I think it's possible because, like I said, these offers are just coming in all types of different formats. And as real estate agents. Shouldn't we have, like. A standardized format that says, hey, I'm not just buying it for offering because that is it. But like from a from a state perspective, can't we just say there is a way to do it? I think some states do have a standardize agreement. We just live in a state that doesn't have that. Yep. I think Texas does a really good job with this. They and I don't know this for sure just cursory. So if I'm wrong on this and everybody blows us up, it's okay. I admit that I'm wrong already. Wow. Shannon, I, I think Texas does have very standardized offer documents, and that does make the process really nice and simple for everybody involved in it. Yeah, for sure. We live in Ohio and they just don't have that, which I understand why there's pros and cons to it. So why do you think so I love this example of blockbuster right. So the blockbuster out of business right. We all know maybe not everybody is grown up. I think I'm too young, but yeah. You might be, but not on my world. Yes, you were a toddler, Mel. Mel Gibson is. That's from. Oh, that thing we have in our office. Is from the last blockbuster in Fairlawn. Oh, that was like, you know how they had those movie. Stars out there? Yeah, yeah, yeah. Okay, cool. That's the Braveheart poster. So for Netflix now, here's the here's the funny thing. People didn't stop watching movies. Right. People are still watching movies. But the way they do it is different. Yeah. So it's not that blockbuster was in the, in the wrong industry. Like I look at real estate agents and I'm like geez, there has to be a better way. Why do we continue to do this manually? Why do we continue to do the traditional process? Well, people need representation. I mean, real estate agents are super important. I mean, like the value that they bring to the table for folks is misunderstood. Yeah. Is in my opinion, I got as a title person. I'm on the record officially. Like I had it wrong. I did not get it. I was frustrated with the real estate community. I didn't understand it. Now being on the other side, I'm like, oh my gosh, they're misunderstood. Like the availability, the emotional, the cycle, all the things that they have to go through for people to help them get to a place where then they can actually help them actually make a good choice for themselves. Yeah. Oh, it's so much work. This is just a tool, you know, to help them. It's like they need they need some backup. Yeah. I'm glad that things are starting to evolve in that space. As far as, you know, agents starting to find other tools. There's other tools that are starting to exist out there. Offer is one of them, you know, obviously we're biased. We think it's the best out there. It's very customer facing, very customer friendly. But again, why are agents just accepting the fact that, hey, this is this is just the way we do it? I think it's because it's such a highly, legal industry, you know, attorney driven in a lot of states. It's contracts. There's a lot of concern about not, you know, we don't real estate agents aren't attorneys, but we're kind of dabbling in this, like, contract world, which is a little for an attorney. It's a little controversial. Okay. Why are these agents able to do this? And, you know, they there's something to all that, like, what was the question? Why do we why do we accept the fact that we have to continue to do this manual? Yeah. So I think I think that's the issue. So it's like there's, you know, real estate people are highly relational, highly market, highly like like they're not like legal. Like let's change this. And I think a lot of real estate attorney type folks are not I don't know, maybe it's just not the it's just kind of like old Atari. It's like the title industry. It's so it's like, this is how it's always been done. Like it's actually hard to change the pattern. Although like that, Lupe, like what they did was amazing. They kind of like, were able to change one of the pieces, like we were talking about the other day. I remember 20 years ago when we, I mean, a real estate agent 20 years ago would not could not imagine not showing up to the person's house to get the doc signed. And then Lupe came out and there was people using and everyone was annoyed. Everyone. And then and I remember people like, I will never not go to my client's house and sign, you know, like a year later, like, I never want to actually have to drive around at 8:00 at night and do this again. Like, it all flipped completely, like, but you couldn't see it at first. It was really. It was it was a change. Now it's like either docu sign or Dot Lupe. It's just like even my mom, who is also the least technological person, like she even can sign something on her phone, like, it's so simple. And that one thing, they've got it so far, it's like it's true. Everything I would say real estate agents, this process is evolving and has evolved, and real estate agents are doing a very good job on staying the course, which is devolution. And what is about to happen in the real estate industry. In terms of I, I do think there are many real estate agents who have no idea what's about to happen, and that primarily has to do with just the makeup of real estate agents. You know, like Ben said, real estate agents are very relational, very good at sales skills, very good at communication. There's only a select few real estate agents who are really technologically savvy. That's right. And those people might have an idea about what's coming. But the wave, the tidal wave that is coming to the real estate industry right now in terms of I many people, 99 out of 100 or 999 out of 1000, really have no idea. Yeah. That's interesting. Well and the marriage of those two ideas, both the relational and the technical is like that's what we want. Yeah. And and it's got to be simple enough that it's not, you know too hard to use like which like DocuSign or never. So we talk a lot about like inside the real estate space AI is coming agents, agents, lifestyle, all that stuff. And then the consumer sits on the outside of that. You briefly alluded to this like they are not having a truly inclusive, transparent experience. They don't know what's going on. They're seeing like what I have to pay a commission of 15 plus thousand dollars or know, give or take, and what are they doing? Right, right. But they're also not seeing all of this stuff that they are doing. Right. And so, the consumer needs to be more involved, in this process. But there's communication back and forth. Misunderstand. Okay. So we talked a lot about, the chaos of it. But, you know, again, independent research shows that an agent for one single offer spends 3 to 5 hours of administrative time managing those just those things, the administrative details, whether it's getting, you know, getting my techs, getting my email, getting the loop, tying them all together, trying to, you know, open up an Excel spreadsheet, you know, decipher all this out, present it to the sellers, all that. So what do you see some of the biggest time wasters in that process? I think there's two main time wasters in dealing with the initial offer. The first one is receiving it and organizing it. If you have one offer, it's no big deal. One offer. Send over the email. Simple three sentence summary. Jump on the phone and deliver the details. But the moment you get three, five, seven, 15 offers on a property, your weekend is shot, you know, and there's no going to Johnny's baseball game or where you are, but you're not paying attention. And you missed this home run. So when you receive that offer, that's probably the first point. And then the second point would be in delivering that offer and educating the seller. So again, with one offer, no problem. Make a phone call, send over a text message. Here's the offer you have. Here's the information and here's what it looks like. But you get three five, seven offers delivering that information to a seller in a concise format that they can simply understand and make an evaluation and have a conversation about. That takes a lot of time to educate somebody correctly. And this has to do with the seller, right? If you've sold, if you're a seller who sold ten houses in the last 20 years, you've relocated for work, you've lived in nice properties, it's no problem. You get all of this. However, if you're somebody that hasn't sold a property for 27 years, you've raised your kids there, you've lived there. Now you and your spouse are downsizing, and it's been 20 plus years since you've sold the property. Oh yeah, these. Details in your mind are fuzzy. You don't know how contingencies work. You don't know how financing works. You don't know what inspections are going to be. This is a totally different world. So you need to be able to deliver that information to a seller and have a good conversation about it and educate them, because that's what they're paying you for. What percentage of sellers in the traditional format that we currently have, even if the real estate agent did everything right, feel like they might be getting screwed. You feel like they might be getting screwed. Yeah. Like, I'm pretty sure my agent is biased. I'm pretty sure my agent is. Missed something. I'm pretty sure. Like, what do you think that exists? I don't know, I mean, I hope not in our world, but. But I only say that because I. Well, I've just. I heard somebody said that the other day. They were like. They said those words. Yeah, I was on the other side of it and talking to the seller and they're like, I'm pretty sure. You know, fascinating. I was like, well, that's interesting. I'm sure the agent was not. But right. Well, the important part here, I think one of the things that gives sellers the impression that they might be getting taken advantage of, yeah, is a lack of transparency. That's it. That's what I'm. Saying. Because if you have full transparency in everything you then you're not left wondering what's going on here. Yeah. So, you mentioned, hey, this is one offer. No big deal. Get it over. Are you suggesting that offering is not useful for one one offer or because of the lack of transparency? Are you suggesting that it is? What's your take on? Is offering effective? Is a is an offer management system effective for one offer? I think it is. Undoubtedly the answer is yes, because if you want to grow a real estate business, you need to have systems in place. And systems means doing the same thing consistently over and over and over again. So you can offer a great experience and a great result. So if you if you do something one way on Tuesday, a different way on Wednesday, a different way on another property on Friday, then you lack consistency. And the problem with that is number one, it creates chaos in your brain. But number two, the other problem with it is you can't grow your business. You don't have a, foundation or a structure to stand on to present yourself to the public and for them to trust your process. They can hear it in your words. I have a totally different I think that's amazing. But I think something totally different. When when a property goes live and it doesn't get offers right away, let's just say you don't get any. Like if it goes live and it's like you get ten offers, whatever. It's like everything. Life is good, right? Sure. But when you when you put it up for sale and you don't get those offers right away emotionally, something happens to the seller. Right. They're they're already, they already cleaned everything through everything away. Did all the crazy stuff to get here or maybe they didn't. But if they thought they were going to sell their house they did. They're worried about their next house and worried about when they're going to move. They're worried about like Johnny School. They like they're they're it's stressful. Right. So it doesn't sell like right away. Now what happens is you've got this like lingering low grade. Did my method in my agent mess up the I as a seller feel the need to did it. Did we get any offers? What's going on? Like we're like this. Like this, like this, like follow up, feel, which the agent did everything right. It just so happened that whatever. Like. Yeah. I mean, maybe they could have missed, I don't know, maybe there is something, but it's like they they did all of the work, right. There needs to be an adjustment. But it's not it doesn't warrant this. Like fearful thing. So what's cool is that is gone. The seller 100% doesn't think there's an offer because they're going to get it when it comes. So that part of them is just like it actually relieves the stress, but it puts it where it should be, which is like, hey, the house isn't selling. Let's have a conversation about should we adjust something? Should we wait? What does the data say? Like it's a much more like the agent and seller are on the same team looking at the problem versus like it's not selling. Agent, what are you what are you doing? Not doing whatever. It's like it kind of on accident, even though it shouldn't be that way and not all the time. It can do that separately. It's so exciting to get one offer or ten, but if you've waited for a week and it's Tuesday, you are at dinner or you are at back at the ball game again and your phone dings and there's that offer you've been wanting. You are pumped. It is so fun. I mean, it really is. And now you're like, you're looking at it and it's so it's like so it takes this like even if it's one offer, it takes it from this potentially stressful thing, lowers it down, keeps everybody on the same page, pointed at the problem, and then boom, it comes and it's like it's the best. So I just think 1 or 1010 is way actually more about ten is way more about the agent because it's so hard. Yeah. The seller is overwhelmed. The ten you have to tell your seller not to take the first. The third one they're like, I'm taking the third one. You're like, no you're not. There's nine more coming. We don't think you're going to make 20. You'll look like a genius by telling them not to take the third offer, because there's so many coming. That's about you, agent. But that one offer that's all about the seller. Their experience, their feelings, their life, their ability to move forward. It's good. That's what it's about. If we do you do you believe us now. Like one is good. The funny thing is I'm the most biased person here. But I have to ask question. Well there you so. Oh yes I mean so look at you before you came on board at offer and you were a client who was selling your house, you used to offer in as a seller because your real estate agent us used offer in. What did you think of receiving the offers? It's amazing. Tell you, you know, we've bought and sold so many houses over the years. My wife and I counted up, you know, we were, I think, on house number 13 right now, in the 20 years we've been married. So, you know, we move as often as some people shower, you know, so it's like. My, my nine year old son. That's how much he showers. I mean, who do you know? He's got a drum. That's kind of maybe a shower in a month. How about that? Every other day. So, so, you know, like, here's the other thing, too. The more I've dove into what, the, what it takes to be an agent not being a licensed agent, right? Me more being on the business side and understanding that aspect. I don't know that every weekend you're on, especially if you're listing a lot of properties. You're doing a lot of things statistically. Offers come in number one day. Sunday, right? Number two day is actually Monday, which I thought was interesting. But data in third day Saturdays. So my wife and I crazy busy weekend. We said that we knew we had a whole bunch of showings and everything was crazy. We sat down for the first time together a Sunday night.

It was about 10: 32:54

00 at night and we had gotten a few text messages through the weekend. Hey, I'm amazing. You got an offer? But we'd actually didn't sit down and absorb that until Sunday night at 10:00, which, Kevin, we weren't going to call you in the middle of the night and be like, hey, let's talk through these offers. But we had everything we need. We we had five of the six offers on our property had come through. We were looking at them educating ourselves on this one, that one, this one maybe contingencies, maybe highest and best offers. All that stuff was there that we needed to understand and, you know, educate ourselves on what was happening. It was so exciting to be involved. It was amazing to see the details. We had so much trust in you in the process. And come to find out, I think you were hiking that weekend or camping that weekend or something or two, and. Whatever it was I was enjoying. As I wasn't. But I'm like, oh my gosh, like the fact that you weren't spending the 3 to 5 hours for the five offers, you know, that had come in that weekend. So you were spending potentially 25 hours less that weekend, right? And then Monday morning we got another offer, which is amazing. We were so grateful for the whole process, the inclusion. And then we were able to sit down on Monday and work through all the details together. And you guided us on the offers. That's a whole nother story. Is like the offer we thought was a lock. You guys educated us on the process, on why, another offer should be considered. So we were educated through that. And that was really the catalyst for saying, hey, I'm going to stroke a check and be a part of this. Yeah, this, this business, because I really want to want to, have consumers have that same experience. Whether it was one offer or the six that we happen to have. So, yeah, it's pretty amazing. So, that's generally it for episode one, and we're trying to keep these short. We talked to Create Chaos. Time is just getting warmed up. Oh my gosh, we have so much more to run through this. You know. But that's off now. Hey, it's a cliffhanger. Maybe. Maybe our mom or mom will listen episode to We never know. Oh. So, you know, here we're here, hoping, to help agents when deals decrease the stress in their life here at offer. And we joke around, and it's not even a joke. I would say it's our mission, see, which is kind of funny, joking and mission statements in the same sentence. But we say it's about Little League, right? That's, or it's a it's about, you know, the dance recitals, it's about cheer, but it's about the kids. It's really about, I've heard so many podcasts out there, actually, from other agents that talk about, oh, my dad was a real estate agent, and I never saw him because he was always out caring for his customers. And which was the right thing to do in the business of real estate. You take care of your clients. But, you know, there's there's a trade off. Yeah. And so, you know, the fact that this is helping them do that. Yeah. And it doesn't it's not 100% solving all of the problems of real estate, but it is solving one particular problem and giving you freedom and time back. Yes. So you can be at the baseball games, you can be at the Little League, you can be at the dance recital and you're not not there. You're actually present. Yeah. You feel like it is managing your client's emotional status. Like it is taking in information. Communicate, leading it, allowing you to actually disconnect and be with your family. Yeah. In real estate, the offer process is 5% of the overall time investment of everything you do, but it's 95% the value you bring to that client into the situation. So it's really critical. Can't afford to get it wrong. Can't afford to miss the you know miss the details. It's the foundation. It's the foundation. If you get this right, it like echoes through the rest of the transaction and the rest of the relationship. It's like getting it right really matters. And this just makes it easier. Great. It's been fun guys. Thanks so much. See in the next one. All right. Thank you. All right.