SuperSOC: Conversations with the People Shaping the Future of Security Operations
SuperSOC is the monthly podcast where Qevlar AI's CEO Ahmed Achchak interviews top cybersecurity experts to explore the future of the SOC.
From real-world AI applications to rethinking SecOps workflows, each episode delivers bold insights and practical strategies for modern security teams.
Recent guests include Google’s Anton Chuvakin and cybersecurity automation expert Filip Stojkovski.
Want to know more about Qevlar AI and how it can help you automate alert investigation? Head to www.qevlar.com
SuperSOC: Conversations with the People Shaping the Future of Security Operations
The Multi-Tenant Challenge: How MDR Providers Maintain Detection Quality Across Hundreds of Different Environments ft. Beatrice Francon @Atos
How do you guarantee the same investigative depth and accuracy when you’re running security operations for thousands of customers and processing billions of alerts per day?
In this episode, Beatrice Francon, Director of MDR Services at Atos, joins Ahmed Achchak (CEO and co-founder of Qevlar AI) to unpack how Atos scales investigative quality across diverse client environments — from critical infrastructure to finance and healthcare — without losing the human context that defines great security operations.
You’ll discover:
→ Where AI truly adds value in MDR operations today, and where human expertise remains irreplaceable.
→ How Atos balances standardization for efficiency with customization for client-specific risks.
→ Why “no black box” AI and a human-in-the-loop approach are essential for auditability and trust.
→ How Atos turns every AI-generated investigation report into a training accelerator for junior analysts.
→ The evolving boundary between SOAR automation and AI-led investigation, and where each shines today.
Agenda:
00:00 – Introduction: The multi-tenant investigation challenge
02:23 – Where AI delivers real value in MDR workflows
03:54 – Why human oversight still dominates in response and context
06:29 – Balancing efficiency with client-specific risk and context
10:25 – Why “no black box” AI is key to accountability and compliance
13:19 – How Atos ensures knowledge transfer across hundreds of clients
15:27 – AI investigation reports as a new training model for analysts
18:33 – Integrating SOAR and AI SOC: avoiding overlap and maximizing value
21:37 – Fire Round
About Atos:
Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris.
Learn more about Qevlar for your SOC: www.qevlar.com
Follow Ahmed on LinkedIn: https://www.linkedin.com/in/ahmed-achchak-872554109/
Follow Beatrice on LinkedIn: https://www.linkedin.com/in/beatrice-francon/