Team Up Now: Outsourcing That Cares

The Mommy Roves Takes Over

β€’ Julius Schoenfeld and Eiza Fiel β€’ Season 1 β€’ Episode 7

Podcast Title: Team Up Now Podcast
Episode Title: The Mommy Roves Takes Over
Episode Number: Ep. 07
Release Date: November 7, 2025
Duration: 00:21:04

🎧 Episode Summary
In this special episode, the tables are turned! Rovie Peralta (The Mommy Roves) takes over as host and interviews Julius about his experiences working with Filipino team members and building Team Up Now.

Julius shares candid insights about what he loves most about Filipino workers β€” their resilience, friendliness, and loyalty β€” while also offering honest feedback on areas for growth. From discussing cultural differences like over-apologizing and the "sir/ma'am" dynamic to debunking misconceptions about outsourcing, this conversation explores how to build truly ethical and successful cross-cultural work relationships. Julius also reveals the story behind Team Up Now and why treating offshore staff as equals is the key to exceptional results.

πŸ’‘ Episode Highlights
00:45 – Three things Julius loves about Filipinos
01:30 – The story behind Team Up Now
03:20 – Treating Filipino staff as equals
05:30 – Three things Filipinos should improve
07:40 – Cultural differences with "sorry"
08:30 – Why "sir/ma'am" creates class divide
09:40 – When resilience becomes a negative
10:50 – Misconceptions about Australian bosses
12:00 – Why more work isn't always better
15:10 – Debunking outsourcing misconceptions
17:30 – Bridging cultural gaps
18:40 – Managing time zones and 13th month pay
20:30 – Closing thoughts

🧠 Key Takeaways
Treat remote workers as equals, not faceless resources β€” it builds loyalty and exceptional results.
Over-apologizing undermines confidence; save "sorry" for when it matters.
"Sir" and "ma'am" create unnecessary power distance in teams.
Ask for help before problems escalate β€” resilience isn't suffering in silence.
The Philippines has world-class talent beyond basic admin work.
More hours β‰  better work; work-life balance benefits everyone.
Ethical outsourcing: fair pay, benefits (13th month pay), and cultural respect.
Great cross-cultural teams meet in the middle and adapt to each other.

πŸ› οΈ Resources & Links
πŸ”— https://www.teamupnow.com.au/
πŸ”— Follow Rovie:
On Instagram: https://www.instagram.com/themommyroves/
On Facebook: https://www.facebook.com/themommyroves/
On TikTok: https://www.tiktok.com/@themommyroves
On YouTube: https://www.youtube.com/@themommyroves

πŸ‘€ About the Host
Julius is the co-founder of Team Up Now, a values-led outsourcing agency built to change the way businesses think about remote teams. They’re redefining what ethical outsourcing meansβ€”where empathy, fairness, and growth all thrive hand in hand.

πŸ”— Follow Julius on Social Media:
https://www.linkedin.com/in/julius-schoenfeld/
https://www.instagram.com/juliusschoenfeld/

πŸ™Œ Connect with Team Up Now
Instagram: @teamupnow.au
Work with us: www.teamupnow.com.au