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In this episode of Building to Last, Andy Steadman sits down with Joe from one of the Midlands' biggest builders’ merchants to dig into the supply side of the industry.

From material shortages and rising costs to what really goes on behind the counter, Joe shares insights from the heart of the supply chain—and how it affects builders and homeowners alike.

They talk relationships between merchants and trades, why timing is everything, and what separates the good suppliers from the great.

If you’ve ever wondered how your materials get from depot to doorstep—or why certain things go out of stock at the worst possible moment—this one’s for you.