Building Loved Businesses
Building Loved Businesses is the podcast for small and medium-sized business leaders who want to build a company their employees are proud to work for, their customers rave about, and they love leading. Hosted by Nathan Schock, each episode features a conversation with an under-the-radar business owner who has built a thriving culture, crafted remarkable customer experiences, and is growing with purpose. If you’re ready to grow with fewer growing pains, this podcast is your blueprint.
Building Loved Businesses
Building Trust with Systems and Service at Mainstream Home Improvement
In this episode of Building Loved Businesses, host Nathan Schock interviews Spencer Sierra, the owner of Mainstream Home Improvement. Spencer shares his journey from working in the restaurant industry to becoming a successful entrepreneur in home improvement. He discusses the challenges of partnerships, the importance of understanding numbers and systems, and how to create a customer-centric culture. Spencer emphasizes the significance of customer experience, the power of reviews, and the need for continuous improvement in business operations. He also shares his vision for the future of his company and the importance of self-leadership in entrepreneurship.