Building Loved Businesses
Building Loved Businesses is the podcast for small and medium-sized business leaders who want to build a company their employees are proud to work for, their customers rave about, and they love leading. Hosted by Nathan Schock, each episode features a conversation with an under-the-radar business owner who has built a thriving culture, crafted remarkable customer experiences, and is growing with purpose. If you’re ready to grow with fewer growing pains, this podcast is your blueprint.
Building Loved Businesses
Human Connection as Your Strategy
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I was recently featured on the Master Connector podcast with hosts Steve Spiro and Rob Giovannini. During our conversation, we explored the critical role of human connection in business—especially in a digital age where automation and technology often replace personal interactions. I shared how genuine relationships enhance both customer and employee experiences, drive long-term business success, and help organizations avoid becoming commoditized. We also discussed why prioritizing human connection is essential for building trust, loyalty, and sustainable growth.