Building Loved Businesses
Building Loved Businesses is the podcast for small and medium-sized business leaders who want to build a company their employees are proud to work for, their customers rave about, and they love leading. Hosted by Nathan Schock, each episode features a conversation with an under-the-radar business owner who has built a thriving culture, crafted remarkable customer experiences, and is growing with purpose. If you’re ready to grow with fewer growing pains, this podcast is your blueprint.
Building Loved Businesses
Building a Business with Empathy
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In this episode of Building Loved Businesses, host Nathan Schock interviews Andi Broneske, branch manager and estimator at Stimatic, a restoration company. Andi shares his journey from being a business owner to working for Stimatic, discussing the challenges and rewards of both roles. He emphasizes the importance of empathy in customer service, especially in the restoration industry, where clients are often facing difficult situations. The conversation also touches on the growth of Stimatic, the significance of finding the right team members, and the future goals of the company.