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Cracking Legal Innovation
Step inside the world of legal innovation - the unsung individuals and teams working tirelessly to modernise a centuries old profession and bring it into the 21st century. This podcast tells the untold stories of the struggles, triumphs, and lessons learned by the people driving change in the legal industry. From pitching new tools to skeptical lawyers, to proving ROI in an industry where time is money, we uncover what it truly means to innovate in a space resistant to change and shine a spotlight on the human side of change-making in a profession steeped in tradition.
Cracking Legal Innovation
The role of the client in innovation - Chris Grant, Managing Director of Client Value at Goodwin
In this episode of Cracking Legal Innovation, we’re joined by Chris Grant, Managing Director of Client Value at Goodwin and former in-house legal transformation lead at Barclays and HSBC.
Chris brings a rare dual perspective from both the client and law firm side — and shares candid insights on what clients really expect when it comes to innovation, value, and pricing.
From wearing the “client hat” to now driving change inside a law firm, Chris unpacks how value is assessed, where firms can improve, and why delivering innovation isn’t just about showcasing tools — but actually using them to deliver better outcomes.
📍 Available on Spotify, Apple Podcasts, and YouTube.
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