Cracking Legal Innovation

The role of data in law firm innovation - Michelle Mahoney, Chief Innovation Officer at Mallesons

Season 2 Episode 1

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0:00 | 56:52

In this episode of Cracking Legal Innovation, we sit down with Michelle Mahoney, Chief Innovation Officer at Mallesons (formerly King & Wood Mallesons), to explore how a truly data-driven approach is transforming legal practice.

From designing experiments with measurable impact to aligning incentives with innovation, Michelle shares how her team uses data, storytelling, and behavioural insights to drive real change—unlocking adoption, proving ROI, and rethinking how legal services are delivered.

A must-listen for anyone serious about legal tech, GenAI, and the future of law.