Executive Diaries

Ep 9: My Secret KPI — and What It Can Reveal

Erica Hansen

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0:00 | 16:37

Unlock Erica’s “secret KPI”—revenue per headcount (in two flavors)—to spot culture cracks, efficiency gaps, and early warning signs before cash and growth stall. Real-world case studies show how this simple metric can expose hidden problems, guide smarter resourcing, and help leaders sleep at night.